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Valetino

Valetino

Posts: 1,447 Mithril Posts by user Forum Profile RuneMetrics Profile
Singularity said :
My router was replaced and the new one does exactly the same thing.

If the checks tomorrow are clear then it's either an exchange issue or the router's MAC address is not being authenticated properly.

Can I suggest sumthing as a test if u r hip with one of neighbours use your wifi connection with them if possible see if you have same response? as to tect ure pc with their BB

27-Aug-2013 18:50:53 - Last edited on 27-Aug-2013 18:52:05 by Valetino

Singularity
Aug Member 2023

Singularity

Posts: 97,457 Emerald Posts by user Forum Profile RuneMetrics Profile
Valetino said :
Singularity said :
My router was replaced and the new one does exactly the same thing.

If the checks tomorrow are clear then it's either an exchange issue or the router's MAC address is not being authenticated properly.

Can I suggest sumthing as a test if u r hip with one of neighbours use your wifi connection with them if possible see if you have same response?

If you mean ask them to connect to my router wirelessly then no they will 100% fail to connect to the internet.

The internet light on the router is not lit at all. The DSL light on the OR modem however is solid green. The router connects to this modem so it should be picking up the signal unless it's being blocked by sky or something. .

27-Aug-2013 18:53:15

Valetino

Valetino

Posts: 1,447 Mithril Posts by user Forum Profile RuneMetrics Profile
Singularity said :
Valetino said :
Singularity said :
My router was replaced and the new one does exactly the same thing.

If the checks tomorrow are clear then it's either an exchange issue or the router's MAC address is not being authenticated properly.

Can I suggest sumthing as a test if u r hip with one of neighbours use your wifi connection with them if possible see if you have same response?

If you mean ask them to connect to my router wirelessly then no they will 100% fail to connect to the internet.

The internet light on the router is not lit at all. The DSL light on the OR modem however is solid green. The router connects to this modem so it should be picking up the signal unless it's being blocked by sky or something.

Have you tried the sky router recovery tool? you download

27-Aug-2013 18:58:36

Singularity
Aug Member 2023

Singularity

Posts: 97,457 Emerald Posts by user Forum Profile RuneMetrics Profile
Ye I did that yesterday (before I received the new one) but the tool said the router must be in recovery mode which mine wasn't so I left it.

if it's an exchange/MAC address issue though, no tool is going to fix it. ;s .

27-Aug-2013 19:05:30

Valetino

Valetino

Posts: 1,447 Mithril Posts by user Forum Profile RuneMetrics Profile
Singularity said :
Ye I did that yesterday (before I received the new one) but the tool said the router must be in recovery mode which mine wasn't so I left it.

if it's an exchange/MAC address issue though, no tool is going to fix it. ;s

Sorry running out of ideas but contact apple support see what they say. sorry

27-Aug-2013 19:10:47

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