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Treasure Hunter reward convert

Quick find code: 15-16-352-66274294

Ruby Evelyna

Ruby Evelyna

Posts: 5 Bronze Posts by user Forum Profile RuneMetrics Profile
I didn't want a reward and i try to convert it into Heartments, i have only 4 items in my backpack, and much bank space, the game still doesn't allow it, i'm not sure why.

below is the screenshot of the Treasure Hunter window & my bank space.

Please help me :(

09-Feb-2023 12:03:29 - Last edited on 09-Feb-2023 12:13:36 by Ruby Evelyna

Mel 624
Dec Member 2021

Mel 624

Posts: 808 Gold Posts by user Forum Profile RuneMetrics Profile
That bug was an issue last year too. It goes to your bank instead of inventory. You need empty bankspace equal to the number of extra parcel items you're getting, even if they're things you already have stored in the bank. I think for F2P it factors P2P too, which makes it harder to clear the bankspace you need if you've had membership in the past but let it lapse.

Not sure if it's intentional or not but the number of claimable heartments also seems to stay 50 no matter the rarity of the item being claimed.
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09-Feb-2023 19:39:28

Radio53kip

Radio53kip

Posts: 1,084 Mithril Posts by user Forum Profile RuneMetrics Profile
Original message details are unavailable.
I tried to take out some items, to have more than 50 space in my bank, but I still can't claim the heartments. :( that method didn't work for me. I have 4 items in my backpack.



You're using 311 + 436 = 747 out of the 370 available space. Cleaning up that little won't do.
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10-Feb-2023 15:33:41

Mel 624
Dec Member 2021

Mel 624

Posts: 808 Gold Posts by user Forum Profile RuneMetrics Profile
Heads up to F2p. If you get a heartments prize and are experiencing this issue, you won't be able to claim it and your key will go to waste. Given f2P can pay IRL money for keys, I'm surprised this issue isn't getting them into legal trouble. Don't forget to report the bug if you haven't already. How to block a forum user
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11-Feb-2023 08:01:12

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