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Jagex Accounts - Issues? Thread is locked

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2_Tron

2_Tron

Posts: 23,025 Opal Posts by user Forum Profile RuneMetrics Profile
I do not think that there are that many flaws/issues but sadly 'reading correctly' is key and forget about the past, what was possible in the past, players should realise that worldwide security is strengthened and demands for more steps to be taken correctly or access will be denied.

04-Aug-2023 09:44:02

Dilbert2001
Jun Member 2006

Dilbert2001

Posts: 30,311 Sapphire Posts by user Forum Profile RuneMetrics Profile
They did ask for our opinions with SURVEYS. It showed Jagex care about our satisfactory levels, and the results clearly showed only 7% of them are negative and almost all of them came from issues/concerns with OSRS 3PC.

The results clearly showed close to complete RS3 player satisfactions, and even for OSRS there are only issues with minority 3PC users.

This is really great news for Jagex Accounts, which aimed at better security against bad actors for all of us Jagex Accounts holders anyway. 3PC concerns for a small number of OSRS players aren't even the major reason for why we have Jagex Accounts anyway.

04-Aug-2023 16:03:41

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04-Aug-2023 17:57:45

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04-Aug-2023 18:04:13

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05-Aug-2023 09:21:13

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05-Aug-2023 16:58:59

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05-Aug-2023 18:42:29

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05-Aug-2023 19:57:14

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06-Aug-2023 10:23:34

Roddy Piper
Jan Member 2011

Roddy Piper

Posts: 13,757 Opal Posts by user Forum Profile RuneMetrics Profile
Things that make me go hmmm.

Support page banner showing heavy traffic, delayed response. As far as I know that's been up for like 9 of the last 10 months.

Saying that the extended logout timer was a way to improve Jagex accounts based on player feedback. The what?

Luring in general. Why is the player base so resistant? We can assume the invited players and those heavily interested in the system were among the first to sign up. That pool dried up real fast it seems.

Has the email system been thoroughly tested by those players? Beyond the initial login? Reliable 24/7?

When the launcher was down a few weeks ago, it was barely a blip on the radar. That was both games, it was on the support page for both games. With the system not fully working, players had no problem using alternate login methods to get in.

How many players with Jagex accounts are using alternate methods regardless? Should every player link their account to multiple 3rd parties to ensure access? Is that expected? I never really understood the concept.

Will there be a new updated survey? Or is that another case of changing plans mid-stream?

06-Aug-2023 14:01:52

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