Hey Arch,
I've re-written your 'What to do if you are hijacked' post.
If you'd like to use this!
Step I: Get your Account Locked
---------------------------------
Post your Account name on "Lost control of my account!" (Quick find code: 250-251-727-63596056). Staff can also investigate the hijacking and punish the culprit.
Step II: Check for Breaches
---------------------------------
1. Update your Detection Software.
2. Turn off your Internet to prevent further attacks, and scan with detection programs. Scan as thoroughly as possible, as possibly in Safe Mode.
3. If necessary, use the Task Manager (Windows machines, Ctrl+Alt+Delete) to End any unknown programs. Use Google to help you identify them.
4. If you cannot find anything, then proceed to the next Step. MalwareBytes and SpyBot S&D are good Malware scanners; which will find Keyloggers and Remote Admin Tools.
Step III: Recover your Account
---------------------------------
WARNING: Do not attempt this whilst your email address or computer is insecure. You must have a secure email account and computer, else this will lead to another hijack.
To submit a Recovery using your Email account:
1) Go to any Jagex login screen and click "Forgotten Pass word".
2) Enter your Login name/Login email
3) It will now ask you for an email, enter it.
If you have a registered email, you will be unable to Manually recover your account.
If you are having trouble Recovering your account, you can email [email protected]m, or you can use these Threads in the Account Help section:
Hijacker Set a Registered Email
Quick find code: 250-251-5-63915722
No Recovery Email?
Quick find code: 250-251-17-63886055
Expired Links in Email
Quick find code: 250-251-18-63886066
Step IV: Future Security
---------------------------------
In future, please ensure you have a good understanding of Internet security. I advise you to read the "Safety Centre" section of the forums, as well as follow the advice in this thread.
Incursione 2100+/130+ Clan, Avatar access for all.
I've re-written your 'What to do if you are hijacked' post.
If you'd like to use this!
Step I: Get your Account Locked
---------------------------------
Post your Account name on "Lost control of my account!" (Quick find code: 250-251-727-63596056). Staff can also investigate the hijacking and punish the culprit.
Step II: Check for Breaches
---------------------------------
1. Update your Detection Software.
2. Turn off your Internet to prevent further attacks, and scan with detection programs. Scan as thoroughly as possible, as possibly in Safe Mode.
3. If necessary, use the Task Manager (Windows machines, Ctrl+Alt+Delete) to End any unknown programs. Use Google to help you identify them.
4. If you cannot find anything, then proceed to the next Step. MalwareBytes and SpyBot S&D are good Malware scanners; which will find Keyloggers and Remote Admin Tools.
Step III: Recover your Account
---------------------------------
WARNING: Do not attempt this whilst your email address or computer is insecure. You must have a secure email account and computer, else this will lead to another hijack.
To submit a Recovery using your Email account:
1) Go to any Jagex login screen and click "Forgotten Pass word".
2) Enter your Login name/Login email
3) It will now ask you for an email, enter it.
If you have a registered email, you will be unable to Manually recover your account.
If you are having trouble Recovering your account, you can email [email protected]m, or you can use these Threads in the Account Help section:
Hijacker Set a Registered Email
Quick find code: 250-251-5-63915722
No Recovery Email?
Quick find code: 250-251-17-63886055
Expired Links in Email
Quick find code: 250-251-18-63886066
Step IV: Future Security
---------------------------------
In future, please ensure you have a good understanding of Internet security. I advise you to read the "Safety Centre" section of the forums, as well as follow the advice in this thread.
Subzero
Incursione 2100+/130+ Clan, Avatar access for all.
01-Aug-2012 15:33:03 - Last edited on 01-Aug-2012 16:11:15 by Subzero
