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Lisaa
Jun Member 2014

Lisaa

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DrBrokenBow said :
Unfortunately, I cannot. Only one supplies to my area - and they suck. Absolutely nothing I can do about swapping, all I can do is keep contacting them until they fix it..
The same is true here. The city I live in made a deal with Comcast, where they'd allow Comcast to be the only provider in the area, as long as rates didn't exceed a certain level, and Comcast keeps an office in the city limits for customer support. When the recession hit, Comcast closed that office and raised their rates substantially. No-one has done anything about it :|
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27-May-2017 17:28:26

Pippyspot
Feb Member 2007

Pippyspot

Posts: 84,190 Emerald Posts by user Forum Profile RuneMetrics Profile
DrBrokenBow said :
Pippyspot said :
I got no gainz this dxp weekend. My ISP is being a pile of garbage. Had really bad internet past 2 weeks (0.2 Mbps download speed along with it cutting out every 5 minutes) and they're not sorting it out - even after contacting their customer "support" 7 times. So, ultimately, I missed out on bxp weekend because I couldn't log in :/

Original message details are unavailable.
Aww that sucks :( Maybe time to change ISPs :P


Unfortunately, I cannot. Only one supplies to my area - and they suck. Absolutely nothing I can do about swapping, all I can do is keep contacting them until they fix it..


Sorry to hear that :(

Hopefully they'll sort it asap
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27-May-2017 20:25:13

Hyles
Feb Member 2023

Hyles

Posts: 6,699 Rune Posts by user Forum Profile RuneMetrics Profile
Lisaa said :
DrBrokenBow said :
Unfortunately, I cannot. Only one supplies to my area - and they suck. Absolutely nothing I can do about swapping, all I can do is keep contacting them until they fix it..
The same is true here. The city I live in made a deal with Comcast, where they'd allow Comcast to be the only provider in the area, as long as rates didn't exceed a certain level, and Comcast keeps an office in the city limits for customer support. When the recession hit, Comcast closed that office and raised their rates substantially. No-one has done anything about it :|


Technically if you send a note to your state's AG's office, they have to look into it for antitrust breaches. Otherwise you could also contact the FCC and see if they will do anything, since the prior agreement has been broken, unless the agreement had a clause that said the prices were only locked in for a given period of time.

Either way, it can't hurt to just send out a couple of emails and see what happens.
~Hyles~

"The man who acquires the ability to take full possession of his own mind
may take possession of anything else to which he is justly entitled."
~Andrew Carnegie

27-May-2017 20:37:15

DrBrokenBow

DrBrokenBow

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I'm in the UK Hyles, and I've been contacting my ISP's customer support continuously since these issues began, as they're not sorting anything out... MrBrokenBow - Former Leader and Founder of
Rebel Rising

Maxed on the 9th July 2017!

29-May-2017 10:24:01

DrBrokenBow

DrBrokenBow

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Not got Twitter unfortunately Kera.
I did raise a complaint with them, which means then they have to fix it in a set amount of time or face consequences. Got an engineer coming to visit this morning to take a look at things, so hopefully that'll fix something, or at least tell us what's wrong and what needs changing.
MrBrokenBow - Former Leader and Founder of
Rebel Rising

Maxed on the 9th July 2017!

31-May-2017 10:01:15

Pippyspot
Feb Member 2007

Pippyspot

Posts: 84,190 Emerald Posts by user Forum Profile RuneMetrics Profile
DrBrokenBow said :
Not got Twitter unfortunately Kera.
I did raise a complaint with them, which means then they have to fix it in a set amount of time or face consequences. Got an engineer coming to visit this morning to take a look at things, so hopefully that'll fix something, or at least tell us what's wrong and what needs changing.


Ah fingers crossed then :)
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31-May-2017 22:36:32

Ceecs
Mar Member 2010

Ceecs

Posts: 16,166 Opal Posts by user Forum Profile RuneMetrics Profile
Thank you mods! For our clan logo adds in the motif editor! :)

Please thank the right mod for me Matthe/Maz who did the artkwork ^^
Ceecs - leader of Ceecs Clan
Rank in Star Find, Harmed Ore, Beach FC | Ex-Rank in Fast SC

Ceecs Clan: DUTCH ONLY RS3 clan & Winner of the Iron Skilled Cup 2015!

13-Jun-2017 10:05:54

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