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Reddit Poll re: Clan Updates

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Lisaa
Jun Member 2014

Lisaa

Posts: 7,018 Rune Posts by user Forum Profile RuneMetrics Profile
Mod Matthe said :
While I understand there were some issues in that clan, as mentioned, that had no effect on development which was already being undertaken when that happened.


So why was the probation system idea never put past us until after it was added? It seems odd that there were no clan updates or talk of the probation change, then suddenly a Jmod clan had a rebellion, and all of a sudden updates are being rushed through without consulting us.
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11-Nov-2015 13:59:56

Mod Matthe

Mod Matthe

Jagex Moderator Forum Profile Posts by user
Lisaa said :
Mod Matthe said :
While I understand there were some issues in that clan, as mentioned, that had no effect on development which was already being undertaken when that happened.


So why was the probation system idea never put past us until after it was added? It seems odd that there were no clan updates or talk of the probation change, then suddenly a Jmod clan had a rebellion, and all of a sudden updates are being rushed through without consulting us.


Because the probation change was the result of data about game and clan health and changes needed to the process for new players. It was not a matter that was going to be subject to Clan Leader approval as it was about overall game health based on the substantial data we had and still use.

As to the JMod Clan question Mod Balance, myself and Mod Maz were all unaware of the "happenings" in Libra until they were raised in the CLF, long after work had begun on the change to the probation system and it would not have made a difference if we had done. The decision to make this change was evidence driven, not idealistic.
Mod MattHe | Former Community Manager, now in Events & occasional Lore Monkey

11-Nov-2015 14:44:40

Lisaa
Jun Member 2014

Lisaa

Posts: 7,018 Rune Posts by user Forum Profile RuneMetrics Profile
So you're saying it was just a "coincidence" that the probation changes were made right after the incident in Libra?

Also, why couldn't you discuss the probation system with the clan leaders before work was begun on it? I'm pretty sure a compromise could have been reached that would have left both Jagex and the clan leaders satisfied. In fact, many people on this forum were even asking to discuss a compromise, but I believe that was forcefully shut down and a few people that spoke the most of it were asked to never mention the subject again.
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11-Nov-2015 15:08:47

Scret
Mar Member 2018

Scret

Posts: 25,434 Sapphire Posts by user Forum Profile RuneMetrics Profile
Mod Matthe said :
Lisaa said :
Mod Matthe said :
While I understand there were some issues in that clan, as mentioned, that had no effect on development which was already being undertaken when that happened.


So why was the probation system idea never put past us until after it was added? It seems odd that there were no clan updates or talk of the probation change, then suddenly a Jmod clan had a rebellion, and all of a sudden updates are being rushed through without consulting us.


Because the probation change was the result of data about game and clan health and changes needed to the process for new players. It was not a matter that was going to be subject to Clan Leader approval as it was about overall game health based on the substantial data we had and still use.

As to the JMod Clan question Mod Balance, myself and Mod Maz were all unaware of the "happenings" in Libra until they were raised in the CLF, long after work had begun on the change to the probation system and it would not have made a difference if we had done. The decision to make this change was evidence driven, not idealistic.


What exactly is it that cool-down does to help new players? What specific health benefits to both clans and the game does cool-down offer?
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11-Nov-2015 15:10:01 - Last edited on 11-Nov-2015 15:23:01 by Scret

Mod Matthe

Mod Matthe

Jagex Moderator Forum Profile Posts by user
Scret said :
Mod Matthe said :
Lisaa said :
Mod Matthe said :
While I understand there were some issues in that clan, as mentioned, that had no effect on development which was already being undertaken when that happened.


So why was the probation system idea never put past us until after it was added? It seems odd that there were no clan updates or talk of the probation change, then suddenly a Jmod clan had a rebellion, and all of a sudden updates are being rushed through without consulting us.


Because the probation change was the result of data about game and clan health and changes needed to the process for new players. It was not a matter that was going to be subject to Clan Leader approval as it was about overall game health based on the substantial data we had and still use.

As to the JMod Clan question Mod Balance, myself and Mod Maz were all unaware of the "happenings" in Libra until they were raised in the CLF, long after work had begun on the change to the probation system and it would not have made a difference if we had done. The decision to make this change was evidence driven, not idealistic.


What exactly is it that cool-down does to help new players? What specific health benefits to both clans and the game does cool-down offer?


We have been through this at length previously - I am not going to restart the probation discussion. There are advantages and disadvantages to the new system. The same is true of the old system, though the advantages and disadvantages are different - we continue to monitor the effects "onboarding" and "offboarding" have on Clans and how that effects game health and active player numbers, both inside and outside clans.

As an example - there is an enormous spreadsheet currently open on the screen to my left which I was working on this morning, comparing numbers and percentages of clannies, active members and more to previous and seasonal variation data. And while I personally would love to share details of that data with the CLF it really is highly business sensitive data and that is not something I can spill therefore.

But an example that I can share? There are currently more active members in Clans then there were 2 years ago when I joined CM. (E2A: Not that I claim responsibility for that, just that it was an interesting example to share that run contrary to perceptions)
Mod MattHe | Former Community Manager, now in Events & occasional Lore Monkey

11-Nov-2015 16:19:48 - Last edited on 11-Nov-2015 16:23:42 by Mod Matthe

Kisszuperman
Nov Member 2023

Kisszuperman

Posts: 940 Gold Posts by user Forum Profile RuneMetrics Profile
I thought that system was introduced to prevent continuous clan hopping during the clan cup.

The system has its flaws of course but some other games also have this feature and it's not that big of an issue, we can live with it.
However some other games start this 1 week period thing when you JOIN a clan and not after someone leaves.

I don't mind this but I think it just slows down the pace how fast can someone find a suitable clan. Whilst players can join CCs as guests, sometimes they are not allowed to attend clan events and such so they can't really tell if it is a clan worth joining or not.

11-Nov-2015 16:31:18

Scret
Mar Member 2018

Scret

Posts: 25,434 Sapphire Posts by user Forum Profile RuneMetrics Profile
@Matthe

I dont think thats a question i have ever asked before or indeed seen asked yet its something thats come up in regards to the cool down system.

I have absolutely no idea how the cool down system would relate to new players to the "health of the game" its just starting to sound like buzz words.

I think a system that majority of CLFers find useless and more of a hindrance than anything is worth discussing and addressing.

I am not asking you to release the data to us i am asking what the logical reason the cool down system has on the health of the game and new players? Because as someone who is both extremely experienced with both the game and clans i fail to see any connection there.

Does it surprise you that rumours such as the ones mentioned earlier occur when answers we are given are completely vague and brushed off?

This btw coming from a player who was at the time willing to give the system a fair chance, well its been a while and ive made my conclusion it seems to be the same as the majority of clan leaders.

Ok so moving onto the data that there are more active clan members than there were 2 years a go, isnt THAT a better indication of how worthy clans are for more updates and not how well a new MTX transaction will sell as stated by Mod Kalaya?
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+«´¨`•°
SKILL SCHOOL
•´¨`»+
. .•*(¸.•*´(¸.•*´+`*•.¸)`*•.¸)*•.

11-Nov-2015 16:55:02 - Last edited on 11-Nov-2015 16:56:08 by Scret

MarianaBella

MarianaBella

Posts: 1,101 Mithril Posts by user Forum Profile RuneMetrics Profile
I actually feel badly for Mod Matthe, I get the feeling he wasn't given any better reasons either. I also get the feeling he doesn't have any more influence of how clans are treated by Jagex than we do. The most beautiful things in life cannot be seen or even touched, they must be felt with the heart.

11-Nov-2015 19:27:49 - Last edited on 11-Nov-2015 19:29:54 by MarianaBella

MarianaBella

MarianaBella

Posts: 1,101 Mithril Posts by user Forum Profile RuneMetrics Profile
"But an example that I can share? There are currently more active members in Clans then there were 2 years ago when I joined CM. (E2A: Not that I claim responsibility for that, just that it was an interesting example to share that run contrary to perceptions)" Matthe


This data is useless and misleading, as there is no comparative, for example how does this compare to the increase in the number of players in general? There is also no accounting for confounding factors such as the removal of old inactive accounts.
The most beautiful things in life cannot be seen or even touched, they must be felt with the heart.

11-Nov-2015 19:35:21 - Last edited on 11-Nov-2015 19:35:58 by MarianaBella

Ryanc360
Jun Member 2005

Ryanc360

Posts: 21,835 Opal Posts by user Forum Profile RuneMetrics Profile
I'm sure there is a lot of data we are not seeing that, if we were to see, would help make sense of these things. As much as I don't like or understand the nonsense that Jagex comes up with to justify these silly things to us, I trust Matthe and Maz to be straight with us and to keep our best interest at heart.
So if Matthe says there are more active clan members than there was 2 years ago, I'll just assume it's in other clans that aren't my own.

12-Nov-2015 01:21:35 - Last edited on 12-Nov-2015 01:23:18 by Ryanc360

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