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Nex Log

Nex Log

Posts: 3 Bronze Posts by user Forum Profile RuneMetrics Profile
Device name: Samsung Galaxy S9+
Model Number: SM-G965U
Location: United States
Wifi: Yes
Cellular: No
Data Provider: Sprint
OS: Android Version 8.0.0
OS version: (My phone has a lot of versions none say OS) SAA

Playtime (Approx): Anytime
What is the issue?: Void Knight exchange points menu scrollbar doesn't work, clicking inside and scrolling within the menu only way to navigate rewards.
Where is the issue?: Pest control
Does restarting the client fix the issue?:No

19-Jul-2018 13:04:32

Ineeda Potty
Dec Member 2015

Ineeda Potty

Posts: 1,148 Mithril Posts by user Forum Profile RuneMetrics Profile
Device name: Samsung Galaxy S6 Edge
Model Number: SAMSUNG-SM-G925A
Location: United States
Wifi: Yes
Cellular: 4G
Data Provider: AT&T
OS: Android
OS version: 7.0

#1
Playtime (Approx): 15-25 minutes
What is the issue?: The minimap displays rooms of my house during the "There's no place like home.." screen instead of the proper minimap. It's like a small window.

Where is the issue?: Always occurs when I teleport to my house.
Does restarting the client fix the issue?: No

** This only happens during the "There's no place like home..." loading screen. Once I am able to move about my house the minimap is completely normal.

You guys are ninjas or something. This issue has been resolved.

////////////////////////////////////////////////////////////
#2
Playtime (Approx): 15-25 minutes
What is the issue?: Wildy ditch is transparent in the minimap
Where is the issue?: Edgeville (while runecrafting); only the minimap is transparent not the actual ditch.
Does restarting the client fix the issue?: No

19-Jul-2018 15:19:29 - Last edited on 19-Jul-2018 15:50:29 by Ineeda Potty

temtation4
Apr Member 2023

temtation4

Posts: 23 Bronze Posts by user Forum Profile RuneMetrics Profile
Device name: Lenovo A5000
Model Number: A5000
Location: travel
Wifi: Yes
Cellular: Yes
Data Provider: Umobile
OS: Android Marshmellow
OS version: 6.0.1

Playtime (Approx): 24 hrs
What is the issue?: Trees are see through, and can see what would be behind it
Where is the issue?:minimap at Fossil Island (Succileps area)
Does restarting the client fix the issue?:No

19-Jul-2018 17:28:52

iObserver
Jul Member 2022

iObserver

Posts: 8 Bronze Posts by user Forum Profile RuneMetrics Profile
This is my FOURTH time reporting this issue, waiting weeks apart. This major problem has still yet to be resolved.

I have included ANOTHER screenshot because someone at the UI department still isn't somehow getting the memo to please fix this major problem with the S8+. I am not exactly asking for much, my phone is still a very used phone. In case someone has bad eye sight like me I decided to circle it this time just to help out.

Device name: Galaxy S8+
Model Number: SM-G955U
Location: Michigan US
Wifi: no
Cellular: 4G
Data Provider: Verizon
O*: Android
OS version: Oreo

Playtime (Approx): A Lot

The UI doesn't stick to the side like it used to be. The screen used to have black bars on it, and it was since expanded to do the entire screen. Now however the UI is still back to where it was before the screen was expanded so it looks like the UI is floating (taking up around 10 percent of my screen)

Where is the issue?: Everywhere!

Does restarting the client fix the issue?: nope

19-Jul-2018 19:40:23

vVim

vVim

Posts: 225 Silver Posts by user Forum Profile RuneMetrics Profile
Device name: Galaxy S7
Model Number: SM-G930V
Location: Iowa US
Wifi: no
Cellular: 4G LTE
Data Provider: Verizon
O*: Android
OS version: 8.0.0

Playtime (Approx): starts sometimes immediately, sometimes an hour in

What is the issue?: While tap-to-drop is activated, I haven't figured out if the orientation of the camera or the zoom is to blame, but while dropping it sometimes feels like you have to be a complete inventory row down to drop the first row. EX: Dropping teaks from first row you actually have to tap the second row for the first to drop.

I have also noticed this starts when flipping through other active app windows.

Where is the issue?: Tap-to-Drop

Does restarting the client fix the issue?: restarting seems to fix the issue

19-Jul-2018 20:22:10

ash4459

ash4459

Posts: 132 Iron Posts by user Forum Profile RuneMetrics Profile
Device name: Samsung Galaxy S8
Model Number: SM-G950U
Location: United States of America
Wifi: Yes
Cellular: 4G
Data Provider: Verizon
O*: Android
OS version: 8.0.0

Playtime: about 30 minutes
What is the issue: Opening the fletching interface causes the chat to slide up by about 2 lines
Where is the issue: Varrock West Bank is where I've experienced it
Does restarting fix the issue: No

19-Jul-2018 21:46:54

Kre5

Kre5

Posts: 35 Bronze Posts by user Forum Profile RuneMetrics Profile
Device name: LG V20
Model Number:
Location: USA
Wifi: Yes
Cellular: 4G
Data Provider: Verizon
O*: Android
OS version: 7.0

Playtime (Approx): over 5 hours
What is the issue?: after switching apps, the music audio stops and only playes again whwn i reach a new music zone or the music track loops back. Or if i select a new track.
Where is the issue?: Everywhere
Does restarting the client fix the issue?: Yes

20-Jul-2018 02:17:10

Dose7
Nov Member 2023

Dose7

Posts: 1 Bronze Posts by user Forum Profile RuneMetrics Profile
Device name: Samsung Galaxy s9
Model Number: SM-G96OU
Location: United States
Wifi: Yes
Cellular: 4G
Data Provider: Sprint
OS: Android OS
OS version: 8.0.0 (G960USQU2ARF9)

Playtime (Approx): 10hours
What is the issue?: While having an overlay such as the YouTube pop out active causes the inputs to be raised higher. Such as clicking the equipment tab will open the inventory tab. This problem persists with all input at any location on the screen, but tapping on the pop out player and inputs are in the correct location.
Where is the issue?: The issue lies with the interaction of the mobile client
Does restarting the client fix the issue?:No

20-Jul-2018 02:17:41

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