Issue:
Accidental Name Changes
Cause:
Firstly, I'd like to thank whichever Jagex Moderator has reset my display name for me. I highly appreciate it. You've not sent me a Message, nor communicated in game but you have done what I had a little rant about - so Thank you!
So, On Mobile, there is an icon on the bottom left of screen with account settings.
You are able to change your name from this screen.
You click the box, type in a name to CHECK AVAILABILITY, all good so far
BUT
If you
don't
want that name and want to check another,
DO NOT CLICK THE DISPLAY NAME!
It would seem obvious that you're clicking there to change the name, or perhaps you know this will happen but because icons are so small on mobile, instead you confirm changes to what you have just searched for without confirming -
if that makes sense
.
THERE IS NO
"Do you wish to confirm changes?" Type box that would pop up, and instead your name is changed
Perhaps, a confirmation dialogue box can appear. Especially being a tiny screen and the ability to miss-click like i did and be forced a name change
Thanks