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"gold premier club membership

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Billrune1
Jun Member 2015

Billrune1

Posts: 18 Bronze Posts by user Forum Profile RuneMetrics Profile
I paid for Premier Club Gold on 30 January 2020, for the third year in a row. Yet win the game I don't get any perks. I have gone the circle of trying to contact support, but I got dizzy going around in circles for weeks. I hope someone can finally help me get to some real support to get this issue taken care of!

23-Jun-2020 01:00:06

Tren
May
fmod Member
2003

Tren

Forum Moderator Posts: 92,614 Emerald Posts by user Forum Profile RuneMetrics Profile
@ Billrune1 - It would be much better if you posted your own thread to describe your problem, rather than gravebumping a thread from 6 months ago.

In the regular discussion forums, it is appreciated that you check to see if there is already a thread open for the topic you wish to discuss.

However, in the Community Led Support Forums, it is much easier to give everyone the help they are looking for if each user creates their own thread about their issue.

Every user's situation is somewhat unique, and it can get confusing as to which post is to which user, when more than one player is trying to get help on the same thread. Advice given to the original player may not apply in each case. Also, when tacking your situation on to another player's thread, those helping may recognize the thread as one where the issue had already been solved, and may not notice that a different situation has been added to that thread.

Thanks
~Tren

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23-Jun-2020 02:04:28

Malua
May Member 2006

Malua

Posts: 43,030 Sapphire Posts by user Forum Profile RuneMetrics Profile
Billrune1
,

Run a check: Can you log into World 52?
World 52 is the Premier Club VIP world.
If you get an error message when trying to log into World 52 and you also have received no other perks of Gold Premier membership, I would suspect that you didn't buy Gold Premier but, instead, bought the standard year membership.
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23-Jun-2020 02:59:36

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