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Jagex launcher not launching

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22-Mar-2023 01:28:58

iaago

iaago

Posts: 429 Silver Posts by user Forum Profile RuneMetrics Profile
My jagex launcher isn't running, when I click on "play" buttom, it appears "..." and doesn't run. I tried to unninstal and it and didn't resolve. I lost 2-3 days of membership because of this.

21-Jul-2023 13:23:50 - Last edited on 21-Jul-2023 13:24:52 by iaago

Osterlix

Osterlix

Posts: 1 Bronze Posts by user Forum Profile RuneMetrics Profile
i have the same problem I downloaded a older version of java
- Java SE Runtime Environment 8u331

but still its not working

it show a icon below but it nothing is happening
I downloaded runelite but if I want to start it still says install

i don't know what to do

09-Aug-2023 20:17:04

RustyApple02

RustyApple02

Posts: 3 Bronze Posts by user Forum Profile RuneMetrics Profile
If I don't want to uninstall the current, newest version of Java, and have to download the Jagex Launcher (Returning Member) in order to play, is my only option to wait until the Dev Team updates the Apple Silicon launcher download?

I would rather not screw around with uninstalling and installing different versions of Java, just for gaming.

I'm currently on M2.

I hope they get the Jagex Launcher for MacOS working on Java 8, which is apparently the newest version of Java I'm currently using. RustyApple

16-Aug-2023 20:53:01

2_Tron

2_Tron

Posts: 22,969 Opal Posts by user Forum Profile RuneMetrics Profile
RustyApple02 said :
If I don't want to uninstall the current, newest version of Java, and have to download the Jagex Launcher (Returning Member) in order to play, is my only option to wait until the Dev Team updates the Apple Silicon launcher download?

I would rather not screw around with uninstalling and installing different versions of Java, just for gaming.

I'm currently on M2.

I hope they get the Jagex Launcher for MacOS working on Java 8, which is apparently the newest version of Java I'm currently using. If you are looking for Java on your M2 maybe you should be looking here ...

https://www.java.com/en/download/




Irecently downloaded it for an M1 and it works perfect.

16-Aug-2023 21:17:08

RustyApple02

RustyApple02

Posts: 3 Bronze Posts by user Forum Profile RuneMetrics Profile
I appreciate the response!

I was able to successfully install the newest Java version, but am still unable to install the Jagex Launcher for some reason. Do I need to uninstall the prior version of Java that i was previously using? ("Update 1.8.0_333", now updated to "Update 1.8.0_381).

Under "User" in the Java Control Panel it lists both versions, but under "System" it only shows the newest version I've just updated to. Is this correct? RustyApple

17-Aug-2023 06:27:10 - Last edited on 17-Aug-2023 08:02:19 by RustyApple02

2_Tron

2_Tron

Posts: 22,969 Opal Posts by user Forum Profile RuneMetrics Profile
Hey Rustyapple02, according to what I have on M1 I would recommend uninstalling said 'older-version' as a possible solution.





Hopefully it will fix it, if not, I would recommend a re-install of '
Jagex Launcher
'.

For more information before installing visit '
Jagex's Support Centre
' ...

'
Jagex Accounts
' ... -> (link)
https://help.jagex.com/hc/en-gb/categories/4403516390801-Jagex-Accounts


... than select

'
Jagex Launcher known issues
' ... -> (link)
https://help.jagex.com/hc/en-gb/articles/17160324851473-Jagex-Launcher-known-issues


... and/or

'
Jagex Launcher FAQ
' ... -> (link)
https://help.jagex.com/hc/en-gb/articles/17160273294097-Jagex-Launcher-FAQ

17-Aug-2023 12:13:02

RustyApple02

RustyApple02

Posts: 3 Bronze Posts by user Forum Profile RuneMetrics Profile
It finally works!

I had to completely uninstall all versions of Java, reinstall the latest version (1.8.0_381) as the only version installed, and then reinstall the Jagex launcher Installation Wizard to try installing the Jagex Launcher again.

It went perfect, first try.

P.S Most, if not many, Mac users need to keep in mind that they MAY need to MANUALLY update their Java Version like I had to in this case. Make sure not to make the mistake of relying on the automatic update feature found in the Java Control Panel.

Thank you so much for the assistance! RustyApple

17-Aug-2023 13:37:23

Maxed Kiraly
Oct Member 2020

Maxed Kiraly

Posts: 2 Bronze Posts by user Forum Profile RuneMetrics Profile
Hello everyone!

I have an issue with a Jagex Launcher.

Successfully installed, but when I click on the launcher icon it doesn't do anything, just beaceme a white window.

I have a 2017 MacBook Air with OS Monterey 12.6.8

Anyone could give me a suggestion how could I fix it this problem ?

17-Aug-2023 14:28:09

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