RuneScape Forum Archive | Is it worth staying here?

Fergie Angel

Posts: 2,840 Adamant Posts by user Forum Profile RuneMetrics Profile

This thread is an assessment of the fansite program and the ongoing problems fansites have faced while being a part of this program. I am an administrator from the “Unofficial” RuneScape Wiki and I have been part of the fansite staff since December 2011. I have always been watching the forum, though I have rarely interacted (not that there is much to interact with). There have been periods of major interaction and support, and periods of minimal interaction and support. We have been in this period of nonexistent communication for several years now. I have grown tired of constantly reaching out only to grasp thin air. I believe many of you share my sentiments, so my question is, is it truly worth staying here?

Interactions with Jagex on this forum are nonexistent. The small number of J-mods assigned to fansite staff have other responsibilities and tend to put us on the back burner, and it has always been that way. I had a thread about giving fansites maps that I religiously bumped for nearly a year before a J-mod commented on it (it might have been over a year, I can’t remember). I have seen others go through the same torment of having unanswered questions or ignored ideas. Recently, it has taken weeks and even months to get a post out of any of them. I have seen many others complain about the amount of time it takes for a J-mod to answer emails as well.

We are no longer sent concept art, and it doesn’t appear that the platinum fansites get exclusive concept art anymore. The monthly fansite conference calls were axed. Attempts at communication, such as the Skype channel, have been lost and forgotten. The dropbox was only used for the Battle of Lumbridge, never to be used again. The relationship between fansites and Jagex is completely one-sided.

So why bother staying here?

Fergs
RuneScape Wiki

30-Mar-2014 19:53:44

Mar

2023

DieHunted

Posts: 6,747 Rune Posts by user Forum Profile RuneMetrics Profile

I really agree with you, is it honestly worth staying here on the Fansite Staff forums?

This is all what the Fansite Staff forums mean:
Fansite Staff Forum Guide
Welcome to the Fansite Staff forum!

What's the Fansite Staff Forum for?

A place for fansite staff members to chat to one another about all things fansitey.

FAQ

I don't want to talk about fansites. I want to talk about Chuck Norris! Is that OK? That's fine, but this isn't the best forum for that. You should use the Off Topic forum
-------------------------

Currently there is nothing really to discuss about, because right now a bridge is broken from Fansites & Jagex and the only time that door opens is when it comes to promotions or events (Rarely...) and I feel honestly sick to my stumic to think this, but if you look at it is really true. What I mean is how there is only 1 fansite that is getting the most resources now, and the most promotions now...

Honestly if that affects me for calling it as it is or seeing how I see it, then that makes it even more true, which is why someone judgment can be bias and not look into because their focus is just that one fansite.

I know if I was given the opportunity to work for Jagex and be a Fansite Curator while having a fansite my self, I would work on a system that can better help bring all fansites together as one and really make communications between Jagex and Fansites more stronger because I know how it feels to run a fansite, build it and try to communicate with Jagex.

It really makes me sad as a Community person how I though this forums would be when I joined... and currently that vision is not what it was.

But if we wish to see changes around here and make this forums useful WE ALL as fansite staffs need to call it out, make the suggestions and really work together as a team as a group of Fansite owners, staff and reps to pave the future for Fansite Staff forums.

Because if it stays like this it will never change...

~DieHunted

DieHunted

31-Mar-2014 13:34:17 - Last edited on 31-Mar-2014 14:10:05 by DieHunted

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31-Mar-2014 14:52:59

Mod Infinity

Jagex Moderator Forum Profile Posts by user

Hey,

Thanks for making this thread - I think communication is important and so I welcome your opinions on this.

The fansite staff forum is more of a resource hub and an opportunity for fansite staff to talk to other fansite staff, share ideas and create multifansite events/competitions etc.

To get direct support, I'd encourage you use one of the pinned, dedicated threads or e-mail through to the direct fansite e-mail address.

Concept art/teasers are shared on social media and videos as a default now, so giving them to fansites would no longer be an exclusive, though I'm always happy to promote fansite events, competitions, etc and go above & beyond that where possible too!

Thanks,

Follow @JagexInfinity on Twitter

Head of PMod Recruitment

Mod Infinity
Mod Infinity
Senior Player Support Manager

31-Mar-2014 15:57:04

Mar

2023

DieHunted

Posts: 6,747 Rune Posts by user Forum Profile RuneMetrics Profile

... *I will update this with I get off of work*

One thing I will like to quickly mention, if Fansite Staff forums is all about Promotions and not really making a Connection with Jagex... Then I feel that Fansite Staff Forums is not needed, because I can just use [email protected] to give my promotions or ask a few CM staff for help.

I can just as well Communicate with other Fansites by going to their site to communicate with them or just PM them in game. I could just go to their FC if I wish to make events with them....

At the end of the day we as fansites wish to have a better connection with Jagex because I am sure if we have a more push or meaning for having a Fansite Staff forums which I cover in some of my threads which fail to get a response... because as I can see its all about "Promotions and Emails" and no point in making threads...

I will add me to this later...

~DieHunted

DieHunted

31-Mar-2014 16:00:25 - Last edited on 31-Mar-2014 16:34:05 by DieHunted

Mod Infinity

Jagex Moderator Forum Profile Posts by user

Hi DieHunted,

All CM staff will direct fansite queries to me, which will in turn be referred to the official fansite mailbox or this forum. This forum is intended to make it easier for fansite staff to liaise with each other, request fansite events/news is promoted, and for Jagex to announce fansite/community changes which can be shared with the entire fansite staff community.

Thanks,

Follow @JagexInfinity on Twitter

Head of PMod Recruitment

Mod Infinity
Mod Infinity
Senior Player Support Manager

31-Mar-2014 17:16:52

helerskeler

Posts: 13,496 Opal Posts by user Forum Profile RuneMetrics Profile

Right now I see lots of people saying what is wrong with the forums, fair enough. There is always a better way to approach things. But Mod Infinity seems to be very responsive and accepting of feedback, is there any ideas of HOW we could change the forums to be more useful?

Perhaps Jagex would be willing to give us Poll Ideas, Potential Updates, or Pre/Unfinished BTS articles (posted in this forums) for us to then relay to our users. Maybe Jagex could run a poll ONLY for fansites (which they can inform us of in this forum).

But as for actual communication Mod Infinity tends to reply to these threads and respond to emails promptly. Of course, I would like to see Fergie's opinions on what could be improved as he works with a very large fansite and would have a better idea of what is needed.

31-Mar-2014 19:09:52

Aug

2006

Mexk

Forum Moderator Posts: 19,606 Opal Posts by user Forum Profile RuneMetrics Profile

helerskeler said :
Right now I see lots of people saying what is wrong with the forums, fair enough. There is always a better way to approach things. But Mod Infinity seems to be very responsive and accepting of feedback, is there any ideas of HOW we could change the forums to be more useful?

Honestly, a great part of the activity and communication solely depends on us. I realize that we all are very busy in real life (I know I am.. too much at times as well!), but perhaps setting up an actual community between the fansite leaders and start something together rather than (or, not only using) this forum for a direct link to Jagex would be a big improvement. I can personally see light at the end of the tunnel in terms of classes, work, assignments and whatnot (two months, more or less), so I'd be very interesting in setting something and/or helping to set something up once my schedule clears up.

helerskeler said :
But as for actual communication Mod Infinity tends to reply to these threads and respond to emails promptly. Of course, I would like to see Fergie's opinions on what could be improved as he works with a very large fansite and would have a better idea of what is needed.

This

.

¸,.•

Mexk

•.,¸

Stand up for what is right, even if you stand alone

¨`'°«„¸¸„»°'

.............................

'°«„¸¸„»°'´¨

01-Apr-2014 00:12:18 - Last edited on 01-Apr-2014 00:13:50 by Mexk

Mar

2023

DieHunted

Posts: 6,747 Rune Posts by user Forum Profile RuneMetrics Profile

helerskeler said :

But as for actual communication Mod Infinity tends to reply to these threads and respond to emails promptly. Of course, I would like to see Fergie's opinions on what could be improved as he works with a very large fansite and would have a better idea of what is needed.

I think you need to look within these forums again...

~DieHunted

DieHunted

01-Apr-2014 00:23:35

helerskeler

Posts: 13,496 Opal Posts by user Forum Profile RuneMetrics Profile

DieHunted said :
helerskeler said :

But as for actual communication Mod Infinity tends to reply to these threads and respond to emails promptly. Of course, I would like to see Fergie's opinions on what could be improved as he works with a very large fansite and would have a better idea of what is needed.

I think you need to look within these forums again...

~DieHunted
Perhaps you've had a different experience with email than I have? And, he's responded to this thread twice so far, not bad. He also has a twitter which you could try if something is urgent.

@Mexk - Are you suggesting an alternative website/system for fansites to come together and get support/discussion? Or just something on the RsoF?

01-Apr-2014 01:44:16