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De-Iron From Permanent Status

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Pint lad
Oct Member 2020

Pint lad

Posts: 1 Bronze Posts by user Forum Profile RuneMetrics Profile
I am in exactly the same position as you guys. I chose to become a "permanent" ironman during a time where there was an established and well-known process for removing the ironman status via a support ticket to Jagex. I did this as a precaution against being hacked and the hacker de-ironing my account.

Jagex has robbed me of the ability to use this process and my beloved account that I've played for almost 200 days is now completely useless now that I am burnt from the ironman game mode and wish to return to a regular account build.

Being told by jagex that an acceptable solution to this problem is to throw the account in the bin and start again, because of a decision I made during a time where that decision was reversable, is frankly unacceptable.

PLEASE JAGEX, bring this back. It's not fair.

09-May-2023 19:16:39

Elden Ranger
Aug Member 2022

Elden Ranger

Posts: 7 Bronze Posts by user Forum Profile RuneMetrics Profile
Support. So many people keep asking for this. I am an Ultimate, have enjoyed my time as Ultimate but would like to drop to regular ironman now.

I made a post before suggesting users should be able to review their permanent account setting 1 year from the point of locking which I think is a fair compromise.

15-May-2023 21:25:17

Breugom
Oct Member 2021

Breugom

Posts: 1 Bronze Posts by user Forum Profile RuneMetrics Profile
I am in the same boat. Maxed iron, tired of the ironman gamemode. I want to de iron but is impossible since the unannounced update to Jagex policy. Please revert this change, I would not even mind if the option to de iron from permanent status is locked behind a paywall to account for support time.

23-May-2023 09:24:45

Spoobley
Oct Member 2023

Spoobley

Posts: 28 Bronze Posts by user Forum Profile RuneMetrics Profile
+1 Love that I'm not alone in this problem. For the past week I have gone back and forth with jagex support and apparently theres "nothing" they can do. I dont understand why this group ironman update effected normal ironmen. We shoudve been given the option to stop being permanent ironmen instead of now being "limited". My account is over four years old and for the past year I have been thinking about de ironing. Wish I did it sooner. Wont be playing till they fix this. Have a job and school definitely not making a new account over such a silly issue.

25-May-2023 16:29:15

Fe ared
Jul Member 2022

Fe ared

Posts: 1 Bronze Posts by user Forum Profile RuneMetrics Profile
+1 I wanted to perm my iron to keep status and achievements that I put all my time into in case I got hacked with the poor account security that we all have to deal with, not ever realizing that if I were to get hacked I likely wouldn't want to continue with an ironman because I would have to go through all of the grinds I had already completed, again. Even some of the most popular streamers have made ironmen and then proceeded to de-iron, it is something that can literally happen to anyone, goals/playstyle/lifestyle can change for anyone at any given time. The fact that it used to be a very regular thing with specific links that would let you submit a ticket to de-iron makes me believe that there really isn't any harm to helping your community out. You can help people who want to continue paying you membership and help keep the community alive and you're just not going to help them anymore because GIM is now a thing? That just doesn't make any logical sense to me. Do you really want people to just quit playing, quit paying membership when you can literally just help them remove ironman status so that they will continue to play? Saying "It's no longer possible" is a huge reach in my opinion. It is most definitely possible but for whatever reason you no longer want to do it. In my opinion there should've been a blog post or something stating that it wouldn't be possible going forward but anybody with last minute requests could be given the option to remove it. The amount of reddit posts I have seen about people wanting this feature back should be more than enough proof that this is something that needs to be revisited and reconsidered

25-May-2023 17:17:09

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