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Promissory Notes Coming Today!

Quick find code: 294-295-72-63970398

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PoorGuy

PoorGuy

Posts: 4 Bronze Posts by user Forum Profile RuneMetrics Profile
Hey,
I need help with this (exp reward) i have auto member that pays off automatic every month.When i logged on to see the reward i didnt find it in my inventory.
How do i get it?
If u know then i will be pleased if u reply :D

31-Aug-2012 22:19:30

Balustan

Balustan

Posts: 19,291 Opal Posts by user Forum Profile RuneMetrics Profile
@Bud Beast here are the steps you should take. I reckommend sending a ticket it usually takes less time than an email.
Steps to Contact Billing Support
1) Log into Webpage up near Play Now!
2) Click on forums.
3) Click on the billing support forums.
4) Click on the billing support forum intro thread.

To Send a Ticket follow these steps:
5) Click on Message Centre which is highlighted in yellow.
6) Reenter login details.
7) Follow the onscreen intructions.

To send an email follow these steps:
5) Click on Email Billing Support which is highlighted in yellow.
6) Copy the email address.
7) Send an email to that address.
Email: billingsupport@jagex.***
Lewis
|
Quester
|
Scottish

31-Aug-2012 22:29:56

feels bad

feels bad

Posts: 4 Bronze Posts by user Forum Profile RuneMetrics Profile
@any mod,
i still don't have my experience, i was member before august started and have all the other Sizzling Summer prices,
and i saw that it would take a few hours, but it's 22:37, and i still don't have a note...
please help

31-Aug-2012 22:37:42

Balustan

Balustan

Posts: 19,291 Opal Posts by user Forum Profile RuneMetrics Profile
@Mount Eden I am not a mod but have been following what's been going on throughout the day and can give you some advice. Give it till midnight and log off every half hour or so with an empty space in your inventory. If you still don't have it contact billing support. To contact billing support follow the steps in the post above yours.
Hope this helps :D
Lewis
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Quester
|
Scottish

31-Aug-2012 22:39:44

ksoone
Apr Member 2023

ksoone

Posts: 21 Bronze Posts by user Forum Profile RuneMetrics Profile
i have been a member for more then 5 years never missed a payment had a problem with my bank and had to get a new card lost 1 day of membership and now im not eligible for the xp bonus im not very happy about it

31-Aug-2012 22:40:55

Balustan

Balustan

Posts: 19,291 Opal Posts by user Forum Profile RuneMetrics Profile
@Ksoone Are you sure you're not eligible? It may just be taking some time to deliver to you. You should contact billing support. Here are the steps to do so:
Steps to Contact Billing Support
1) Log into Webpage up near Play Now!
2) Click on forums.
3) Click on the billing support forums.
4) Click on the billing support forum intro thread.

To Send a Ticket follow these steps:
5) Click on Message Centre which is highlighted in yellow.
6) Reenter login details.
7) Follow the onscreen intructions.

To send an email follow these steps:
5) Click on Email Billing Support which is highlighted in yellow.
6) Copy the email address.
7) Send an email to that address.
Email: billingsupport@jagex.***
Lewis
|
Quester
|
Scottish

31-Aug-2012 22:41:57

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