I'm saying this again, just so Jagex might listen...Don't be you in the newsposts. Don't brush aside issues as if they're nothing, don't offer more promotions, don't relegate the only people who give enough of a damn about your game to post on the forums to the "vocal minority". Be frank, be honest. No twisting of statistics, no overhyping or overspinning updates (i.e. Don't say "awesome!", "great!", "amazing!" every five words; speak to us like we have brains).
Just tell us how it is and why you're doing what you're doing. No simply-not-trues or other dismissals, no empty assurances (cashing in on faith while trying to rebuild it is stupid). Hell, it's best if you don't try to defend yourself. Just explain yourself; tell us why you need MTX, tell us of the updates that they'll let you do (not the "great, amazing updates" with an intentionally vague description or teaser sentence, either, just explain the damn content, tell us what it's about and what we'll get out of it), and ask us to understand you. Extend a hand; most of us will slap it away (in case you haven't noticed, people are PO'ed), but the rest will at least appreciate the gesture.
Basically, speak true. No matter how painful it might be, even if it makes you look a bit bad, even if it means making admissions, say the pure, unadulterated truth. No politician-esque spin. Do what the media, politicians, and other corporations won't; show us enough respect to speak to us like we're intelligent people worthy of deciding our opinions for ourselves and just give us the facts.
28-Aug-2012 23:17:02
