RuneScape Forum Archive | TH Key Exploit

Trishian

Posts: 7 Bronze Posts by user Forum Profile RuneMetrics Profile

Only problem I have is the label of bug abuses.
I did exploit the promo so I can take my 14 day ban with a bit of salt.
But I also understand that many people wanna be keyboard warriors about this.
Yes Jagex should have planned a head yes having a rotation on 50% off on stuff should maybe been more looked into.

But I has a human/player choice too exploit a system that jagex later on didn't like.
I accept that.

But we need too understand that a company like Jagex have investors they loose money when people use free stuff that would have given them thousands of dollars/euro/pounds.
They have too follow them befor us its just business logic that isn't pretty or fun.

Too be clear I don't defend Jagex at all this problem is on them in all of its glory.
They should have seen it the same day it came up befor anyone even got their finger on buying the oddments 50% of keys.

And the bannes should probably be lessen too atleast half of the time they set. I do understand a rollback on xp and gp gaine from it.
But it wasn't a Bug Abuse a bug is a program problem not a rotational problem that you just don't like for some reason.

29-Aug-2020 09:12:29

anti-duck

Posts: 315 Silver Posts by user Forum Profile RuneMetrics Profile

In my opinion this situation (the buying discounted keys with oddments x infinite situation) did seem to good to be true, but at the same time - it's not the kind of ridiculously stupid oversight that you expect from Jagex, simultaneously, a large RuneScape streamer was literally streaming the exploit and pretty much sat at the top of the RuneScape category... and it took Jagex 7 hours to do something about this exploit?

Rollback? Absolutely fine. Ban? NO.

29-Aug-2020 12:51:53

Bielawa

Posts: 67 Iron Posts by user Forum Profile RuneMetrics Profile

This is disgusting that Jagex (the developers of aforementioned content) are placing the blame on the players for YET ANOTHER one of their mistakes. Tell me, how are the players supposed to know what is/isn't defined as a bug/exploit and what is/isn't defined as a regular game feature? All the accounts that you just banned have active memberships and invest their time and real-life money on a game that they expect to be bug-free and exploit-free. So now because YOU messed up a game that we are paying you for, you punish the players who likely didn't even know it was an unintentional feature.

This announcement should've looked a whole lot different, yet instead you shift the blame from your company who created this opportunity, to the players just trying to enjoy the game they PAY FOR and continue to collect money from for the duration of their bans (absolutely disgusting and arguably fraudulent by the way).

Let me give you an example announcement template:
*Problem Statement
*Problem Remediation
*APOLOGIZE TO YOUR CUSTOMERS FOR A BUG THAT YOU INTRODUCED AND DON'T BLAME THEM FOR YOUR MISTAKES WHILE THEY PAY YOU FOR A BUG-FREE EXPERIENCE.

-Sincerely and ever-so-sorry-again,
A company that actually cares

VERY SIMPLE, YOU GUYS MESSED UP. OWN IT. REVERSE THE BANS AND COMPENSATE LOST MEMBERSHIP TIME.

If you go to a supermarket and find 2 separate deals that you can stack for a single item to save even more money, you're saying you wouldn't use them both? It's in our nature to seek out the best discount options, which is what these opportunity players saw. Not an opportunity to abuse a bug.

You're setting a very scary precedent here where people are going to be afraid to play the game that they pay to enjoy, thinking that every action they perform in-game is going to result in a ban because they were doing something they didn't know was a bug/unintentional feature. You will lose memberships, and it's well deserved. It's a fun game but you need to mature as a company.

29-Aug-2020 20:04:22

Apr

2023

LostRealm

Posts: 1,342 Mithril Posts by user Forum Profile RuneMetrics Profile

Erosono said :
MyGlazedBuns said :
Banning people for Jagex's own mistake?

Sounds like somebody didn't do their job properly before releasing the update.

Very disappointed in how this is being handled.

Why would they care? People bought TH keys to take advantage of the promotion, the accounts get banned and Jagex keeps their money.

Greedy.

Surely ground for class action suits here
No one has done anything wrong other than jagex

30-Aug-2020 10:33:35

NyamNyamcat

Posts: 1 Bronze Posts by user Forum Profile RuneMetrics Profile

An error is defined as a mistake...
and a bug is defined as an error in software program...

The two features separately had no problem, but used together was deemed an error by a developer...

I find it really unreasonable to believe that the player when provided a means to do something, to blame them for utilizing what is provided. Especially if provided by the developers..

I Strongly believe that Jagex should issue an apology for the situation. I didn't know that this was the situation or that these two promo had occurred. However someone needs to take into consideration the saying "don't blame the player, blame the game" if the game provided this situation.

How am I, the player know that something is an error if something is provided outside of the game's playing element? Treasure hunter, and oddments are outside of the game's element

31-Aug-2020 17:54:48 - Last edited on 31-Aug-2020 17:56:41 by NyamNyamcat

Apr

2020

G0ldeLPack

Posts: 2 Bronze Posts by user Forum Profile RuneMetrics Profile

LostRealm said :
Erosono said :
MyGlazedBuns said :
Banning people for Jagex's own mistake?

Sounds like somebody didn't do their job properly before releasing the update. Very disappointed in how this is being handled.

Why would they care? People bought TH keys to take advantage of the promotion, the accounts get banned and Jagex keeps their money.
Greedy.
Surely ground for class action suits here
No one has done anything wrong other than jagex

Seriously - people are being held accountable for a mistake that was made by Jagex (V19) and due to it not being discovered you're going to hold the users accountable? Whaaa? Personally I didn't know about this, but I tend to purchase keys from time to time and if I'm exchanging some in game item and I see a discount I use it. I end up with oddments and probably wouldn't have thought twice of taking advantage of what would seem to be a good deal. You need to step back and take responsibility and just learn to be more aware of how your "deals" work. It's not even about the stupidity of banning people for your mistake - it's how you aren't fessing up to it.

31-Aug-2020 22:23:14

Jun

2020

Wummele

Posts: 15 Bronze Posts by user Forum Profile RuneMetrics Profile

Not really sure of who owns the company and where its offices for tax purposes are based. But it has changed to just another money making clone which does not really care at the top levels about the game just how much can be milked from the player base. Due to Covid I came back after a long break because I was getting bored and struggling to progress through quests to unlock things, still am really.
Again this is a problem created by the company through lack of quality control, they then expect the players to realise it is a bug and not use it to be morally correct and yet their morality is the opposite, a classic do as I say not as I do.
For me it stops me wanting to purchase anything but membership hopefully they cannot mess that up but you never know, why bother paying for something in good faith as you have no idea what the company intended, only to be punished for somebody else's mistake.

01-Sep-2020 10:11:48

PiraBob

Posts: 37,493 Sapphire Posts by user Forum Profile RuneMetrics Profile

I do think it's stupid. I got banned for 3 days too. I'll admit I didn't pay a penny for keys, I got it all through oddments, but it wasn't obviously a bug. I realised it was pretty dang OP quickly, but coming back after like 9 years of absence tons of things look pretty dang OP. Safecracking, Prif pickpocketing (absolutely insane exp rates on top of useful loot and mostly afk on top of that), EoC in dungeoneering (Regenerate means I just don't need food at all, and I often kill bosses solo within like < 10 seconds), I can go on and on. I still remember from the old pre-EoC days that you could flash prayers for one game tick and it wouldn't drain prayer points, prayers would only start draining after that initial active game tick, so with a little bit of practice on the timing you could continually flick the prayer and get immortality in PvM (prayers had 100% damage reduction) and a constant power boost through a prayer like Piety. That wasn't deemed bug abuse at the time, Jagex just allowed it and even said on the forums it was allowed, even though it was kind of breaking prayer as it nullified the prayer point cost. And even here in the current situation, during double exp I got insane rates on Summoning training in Prif during Amlodd hour, I got exp so fast I would call it broken. Yet nobody gets banned for that. During double exp I also trained Prayer at the cleansing crystals in Hefin, with the First Age outfit, with Perfect juju prayer potions, and the Tirannwn quiver auto-starting new crystals. Effectively like 750k exp per Hefin hour that was afk. Is combining Hefin hour, First Age outfit, juju potions, and double exp an exploit?

What I'm trying to say is, there is so much OP stuff in the game these days, or what one could consider broken, that it's hard to distinguish what is actually broken and what is simply cleverly combining different mechanics to optimise progress. Bob

01-Sep-2020 20:52:43

Dec

2020

rasco400

Posts: 32 Bronze Posts by user Forum Profile RuneMetrics Profile

OK I feel I need to post this

What you have done Jagex is wrong. I did not do this nor had any intention to ever use TH. But there is a need to clarify points.

When you do a sale/discount you want people to take advantage of it, that is the whole point of doing it. The promo which was run was also used to promote the use of treasure hunter, Now you have two things going on that make people want to use treasure hunter. People used this Promo and Sale to get value out of said Promo and Sale, this is a expected outcome as this was the goal of your company. (said goal of promoting the use of TH). On the topic of insane XP rates/income then you need to look no further then a previous promo the smoldering lamp's. So it is not uncommon for promos to be very overpowered in terms of XP/Items.

If this was not the intended goal (and it dam well looks like it to me) then the players should be compensated not penalized to using this as intended. Oversight on a company part should result in compensated as the company is at fault not the end user.

It cannot be a exploit if the intention matches the outcome. (increased use of TH)

You now have changed you mind on the sale and promotion when they get exactly the response you wanted, more people using keys on treasure hunter. This underlines the very problem of TH where is is profit driven not game improvement.

I 100% agree with TH not being good for the game but there is a huge difference between calling for people who use this to be ban'd vs the system to be removed.

01-Sep-2020 23:01:15 - Last edited on 01-Sep-2020 23:30:44 by rasco400

Aug

2020

CraneClaw

Posts: 14 Bronze Posts by user Forum Profile RuneMetrics Profile

Just because you're too lazy to catch a mistake doesn't mean you get to redefine what a bug is and isn't. Using intended features is not an exploit, even when multiple intended features have multiplicative effects with each other.

Two independent variables, which are each not bugs cannot "add up" to be a bug; a bug is an error in coding - this case was an error in your judgment and just plain lazy. I'm aware that Jagex can do whatever they want to accounts because in the User Agreements it explains that players don't even have the rights to their accounts, but this is a question of "should," not "can."

It's greedy, disrespectful, and insulting of you to blame players for your mistake. Don't forget, WE pay YOU, not the other way around.

Sincerely,
A player who did not participate in your error at all.

04-Sep-2020 19:29:05

Forums

TH Key Exploit - Next Steps

Trishian

anti-duck

Bielawa

LostRealm

NyamNyamcat

G0ldeLPack

Wummele

PiraBob

rasco400

CraneClaw