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Premier Club 2018 FAQ

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Albi Fine
Jul Member 2023

Albi Fine

Posts: 16 Bronze Posts by user Forum Profile RuneMetrics Profile
Dear sir or madam

I have had premier club all the time. Haven't been on my account for a long time and went on it today for the first time in awhile. However, my premier club membership was not automatically renewed... Is there something you can do about this?
Although I wasn't on runescape very much I enjoyed the perks I received with it and was cool with paying upfront for it. Any help you may be able to provide would be highly appreciated.

Best of wishes

scrybz

13-Feb-2018 10:17:17

Trewavas
Jun Member 2014

Trewavas

Posts: 28,499 Sapphire Posts by user Forum Profile RuneMetrics Profile
Tekashifuto said :
"When will Premier Club come off sale?
Premier Club typically comes off sale early in the following year, but we’ll announce the exact date nearer the time. Our advice is to join Premier Club as soon as possible, so you can start enjoying the benefits right away!"

this is really upsetting because i really want to come back to the game, but i was waiting for the $$$ to buy the gold premier club. i finally have the required funding but the sale ended 5 days ago. is there any way to get it now that the sale is over?

Sadly not, you'll have to wait until it goes on sale again later in the year. Usually this occurs in November or December.

13-Feb-2018 13:04:59

Trewavas
Jun Member 2014

Trewavas

Posts: 28,499 Sapphire Posts by user Forum Profile RuneMetrics Profile
Albi Fine said :
Dear sir or madam

I have had premier club all the time. Haven't been on my account for a long time and went on it today for the first time in awhile. However, my premier club membership was not automatically renewed... Is there something you can do about this?
Although I wasn't on runescape very much I enjoyed the perks I received with it and was cool with paying upfront for it. Any help you may be able to provide would be highly appreciated.

Best of wishes

scrybz


Premier Club packages are not automatically renewed, unlike regular membership packages.

13-Feb-2018 13:06:24

Autumnshroud
Jun Member 2023

Autumnshroud

Posts: 554 Steel Posts by user Forum Profile RuneMetrics Profile
Autumnshroud said :
Pippyspot said :
Autumnshroud said :
Autumnshroud said :
Autumnshroud said :
All I get when I go to the Premier page is the message "You are not eligible for any items in this category".

I'm currently a Premier member, but I can't find any way to get this year's club. Help, please?

Still need an answer to this, thanks.

...aaaaaaand still no answer. Help, please?

Howdy
Hallows Eve
^_^

I would head to this page , select your preferred payment method, read through the article and click 'Contact Us' at the bottom to send in a ticket to payment support - They may be able to help :)


Thank you for the help! I will do that right now.

This didn't work, and I still get that message on the Premier page. Can somebody please assist me? It looks like I missed the buying window.

16-Feb-2018 21:30:40

Pippyspot
Feb Member 2007

Pippyspot

Posts: 84,190 Emerald Posts by user Forum Profile RuneMetrics Profile
Autumnshroud said :
Autumnshroud said :
Pippyspot said :
Autumnshroud said :
Autumnshroud said :
Autumnshroud said :
All I get when I go to the Premier page is the message "You are not eligible for any items in this category".

I'm currently a Premier member, but I can't find any way to get this year's club. Help, please?

Still need an answer to this, thanks.

...aaaaaaand still no answer. Help, please?

Howdy
Hallows Eve
^_^

I would head to this page , select your preferred payment method, read through the article and click 'Contact Us' at the bottom to send in a ticket to payment support - They may be able to help :)


Thank you for the help! I will do that right now.

This didn't work, and I still get that message on the Premier page. Can somebody please assist me? It looks like I missed the buying window.

Check your message centre to see if they replied to your ticket. If you haven't heard back in a day or so, try sending in a new ticket :)
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Pippy ~
Community Helper

17-Feb-2018 02:24:07

Rubix Kube
Dec Member 2023

Rubix Kube

Posts: 12 Bronze Posts by user Forum Profile RuneMetrics Profile
Reading the benefits of the VIP membership it says the 150k loyalty points are bonus. I figured this was 150k added on purchase and loyalty points would continue to accrue as usual after that. Was I wrong in this assumption because I haven't received my monthly points yet?

22-Feb-2018 07:08:53

Trewavas
Jun Member 2014

Trewavas

Posts: 28,499 Sapphire Posts by user Forum Profile RuneMetrics Profile
Rubix Kube said :
Reading the benefits of the VIP membership it says the 150k loyalty points are bonus. I figured this was 150k added on purchase and loyalty points would continue to accrue as usual after that. Was I wrong in this assumption because I haven't received my monthly points yet?

The 150k points are awarded on purchase, and you'll revert to your regular rate after that. To see when you'll get your next payment, open up Solomans store, then near the top right click 'My Account'. This should tell you when your next payment will be.

22-Feb-2018 19:17:59

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