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Regrette

Regrette

Posts: 2,444 Mithril Posts by user Forum Profile RuneMetrics Profile
Mod Matthe said :
Jackie Chanz said :
Can I still get the in-game cosmetic God Cap item even if I'm about to purchase a cap
after
September 10th?

No, the in game cosmetic is not available to purchases made after that date.

I bought my hat on the 20th of August and received no code. The Support Centre isn't being particularly helpful (as it isn't directing me to a number I can call or an email address I can contact) and I've checked my junk folder as well as all the others. I'm not quite sure what to do other than post here about it.
~Zamorak's High Priestess and devoted witch~

06-Oct-2015 03:25:23 - Last edited on 06-Oct-2015 08:09:29 by Regrette

Sime

Sime

Posts: 50 Iron Posts by user Forum Profile RuneMetrics Profile
No need to be perplexed or desperately contact the support center. In the post it says that we don't get the codes until around a month has passed. Take a look at the calendar ;) (let me help you: it's not yet 10.10.)

07-Oct-2015 12:38:31

Draco Burnz
Dec Member 2011

Draco Burnz

Posts: 79,296 Emerald Posts by user Forum Profile RuneMetrics Profile
Sime said :
No need to be perplexed or desperately contact the support center. In the post it says that we don't get the codes until around a month has passed. Take a look at the calendar ;) (let me help you: it's not yet 10.10.)

Well pretty much everyone i know has already got thieirs so..
Draco Burnz
Anime Fanatic
Defender of the logical

07-Oct-2015 15:25:44

Sime

Sime

Posts: 50 Iron Posts by user Forum Profile RuneMetrics Profile
Mod William said :
What will the in-game item be?

A faction-themed head-slot cosmetic. Its look will vary depending on which god is the most popular. We're letting our artist go wild with what it looks like, so expect something suitably awesome!



The style of the text has been removed from the above quotation, the text is original. The original post is on page 1 on this thread.

Got my code now too, very disappointed as it's just copied of an existing item (helm of Zaros) obtainable for free. This statement "We're letting our artist go wild with what it looks like, so expect something suitably awesome!" clearly was a lie.

If you go back to page 27, you'll see how I complained of the hat as I felt it was falsely advertised because the picture and the hat are not similar. The strap on the back is black instead of cyan. So I guess I should've seen it coming that the statement regarding the in-game item is not correct either. This all seems very odd as I've always been happy with the quality of Jagex's actions; updates, items and customer service to name a few.

I am still happy with the cap, the wrong colored back strap is not a big deal, especially as I knew there's an in-game item which I would lose too if I returned the hat. And while this in-game item is not the only reason I bought it, it still was a grand part of the buying decision. Maybe if there wasn't an in-game item I would've returned the cap when I received it and noticed it was faulty. That's all speculating though.

Point here is that instead of "something suitably awesome" we got a slightly edited version of an item that already exists. Why this happened, that's something I would like to hear an answer from a Jagex employee.

08-Oct-2015 13:49:05

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