@K1ndus11 Look bro, I am the customer, I am here to play the game; I am not here to do their work for them.
I appreciate the fact that some people enjoy volunteering their time by offering suggestions and helping debug the beta etc., I think that is great.
However, I think that it is unacceptable for any company to outsource the job of Quality Assurance upon the customer - it is the company's job to provide quality products or service.
@ Kelathin if you enjoy working for free, by all means knock yourself out.
However, I am paying to play the game; I am not here to debug it - I am not here to do the job of Quality Assurance - I am the customer - it's their job to maintain Quality Assurance.
I am paying to play a quality product - i.e. a game that runs smoothly.
I understand that 100% perfection is perhaps impossible, however, among the most unprofessional examples where a practically complete lack of Quality Assurance is, perhaps, the EOC - several months later and they're still 'adjusting' - this is not the idea of Quality Assurance, in my view. More recently, the server crash/rollback which coincided with the release of Vorago.
In any event, it would be a sign of a good company if they actually addressed the issues prior to 'live' release and, acted more promptly (within a week) to address those issues that they failed to catch prior to any release.
One example of an ongoing issue that has yet to be resolved is the 'black out' screen or disconnect when entering/exiting the citadel - this problem has been unresolved for several months now.
So, sure their attempts to make the game better might seem great, however,their implementation of their releases riddled with flaws has raised doubts about their competence.
05-Jul-2013 18:54:53