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Hekkas

Hekkas

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Is it possible to send a complaint directly to Jagex rather than on forums?
Not that I see anywhere to make a complaint on here either.
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21-Sep-2017 08:58:35

Post
Nov Member 2023

Post

Posts: 18,410 Opal Posts by user Forum Profile RuneMetrics Profile
Hekkas said :
Is it possible to send a complaint directly to Jagex rather than on forums?
Not that I see anywhere to make a complaint on here either.
Sorta but not really. 'Complaints' is a bit unspecific – most complaints I see on the RSOF are about alleged bugs in game, other players or hacked/lost accounts. You can get help with those things from players, but they don't usually require Jagex intervention.

If you complaint is about customer support and an unhelpful/inaccurate response, then feedback like that doesn't really fit into any forum categories, which are mainly for game- and website-related issues, not feedback on how player and customer support could be improved. I am not sure if when sending in tickets or emails to Jagex they have an option for feedback, for example by directing you to a poll where you can rate them.

However, complaints about general things to do with RS (that don't offer feedback, that are simply complaints) can be put in the Rants forum (you must be logged in to see this forum). If you have game feedback, you could put it in the relevant forum, explaining why you feel something is a problem and what you think should be done to fix it.
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21-Sep-2017 12:54:06 - Last edited on 21-Sep-2017 13:06:16 by Post

Hekkas

Hekkas

Posts: 113 Iron Posts by user Forum Profile RuneMetrics Profile
Thank you for your reply.

It is more of a concern I have rather than an actually complaint.
Being an older adult just somethings I find concerning and wanted to express that in feedback to Jagex.
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23-Sep-2017 06:11:47

Post
Nov Member 2023

Post

Posts: 18,410 Opal Posts by user Forum Profile RuneMetrics Profile
Anybody else experiencing an odd bug while on your own or others' forum profile pages? Recently I've started getting this odd lag effect when hovering over threads in profiles, which is noticeable because thread backgrounds get lighter when you hover over them.
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28-Sep-2017 23:43:49

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