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The Website Improvement Thread

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Golden Force
Apr Member 2014

Golden Force

Posts: 109 Iron Posts by user Forum Profile RuneMetrics Profile
Nice multi-purpose thread! (bump)

Just noting that my thread:

Received Support Retrospective

Strives to be as clean in formatting (eventually), but focuses exclusively on:

1. Beta Support Center

2. Appeals Form

3. Account Message Center (but only facilitating and expanding its access)

4. Behavioral / analytics pertaining to Jagex Support and their recipients

Don't succumb to my potentially misleading thread title ;)

I anticipate
Mod Infinity
will return to answer questions soon!

Please join if you have something to contribute, suggestive critique or anecdotal!
------ Owner of the quiet and docile clan
Soul Majestics
. Support a more humane Account Appeals UI overhaul! ----- Main thread || Support Dingding ! || Support Loopwhole !

23-Apr-2016 00:48:27 - Last edited on 23-Apr-2016 00:51:59 by Golden Force

Treemaid

Treemaid

Posts: 11,286 Opal Posts by user Forum Profile RuneMetrics Profile
Just a small thing...
the link to some sort of billing page that is contained in the automatic message sent to the inbox when cancelling a subscription, brings up a 'this page no longer exists' window.
AKA: Arbr**** Vie
Please also remove the filter from our siggies Jagex! :)

13-Jun-2016 10:43:06

Miss Misty
Aug Member 2020

Miss Misty

Posts: 10,793 Opal Posts by user Forum Profile RuneMetrics Profile
King Awesome said :
How about giving the Forums button a hover-over dropdown list? Each box in the list would go to a major section in the forums.

When I want to visit the OSRS forums, for example, I click Forums. Then, I hit End, Up Arrow, and PgUp. If OSRS Forums were a box in a dropdown menu, I could hover, point, and click.


Hey!

Sorry for the late reply. I won't lie. I have been very busy but I could have done this a little sooner. I let my website and forums directories slip slightly with focus on the clan and some personal stuff too!

I really support this idea and I know a lot of players are calling for this! There has been a similar suggestion on this post so I will add your description into that too! :)
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Miss Misty
·.·:!¡ïÏï¡!:·.·
Owner - Montys Crusaders

25-Aug-2016 20:33:36

Miss Misty
Aug Member 2020

Miss Misty

Posts: 10,793 Opal Posts by user Forum Profile RuneMetrics Profile
Treemaid said :
Just poking my nose back in to see how this thread is doing. Very glad to see you're still keeping the flag flying Misty! All the best! :)


Aww hello you! Long time no talk! As above, it is a late reply and I apologise, health, personal life, clan and all sorts just made me sort of let this fall a bit which I feel slightly bad for! I am certainly keeping the flag flying and hope that suggestions continue to come through so that the community can help to shape the forums! :)
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Miss Misty
·.·:!¡ïÏï¡!:·.·
Owner - Montys Crusaders

25-Aug-2016 20:36:07

Miss Misty
Aug Member 2020

Miss Misty

Posts: 10,793 Opal Posts by user Forum Profile RuneMetrics Profile
Golden Force said :
Nice multi-purpose thread! (bump)

Just noting that my thread:

Received Support Retrospective

Strives to be as clean in formatting (eventually), but focuses exclusively on:

1. Beta Support Center

2. Appeals Form

3. Account Message Center (but only facilitating and expanding its access)

4. Behavioral / analytics pertaining to Jagex Support and their recipients

Don't succumb to my potentially misleading thread title ;)

I anticipate
Mod Infinity
will return to answer questions soon!

Please join if you have something to contribute, suggestive critique or anecdotal!


I had a quick read before replying to anyone on here then went and read it in a bit more detail and it sounds like (whilst your experience was a bit annoying!) like you have some nice ideas to improve the system that maintains security whilst improving the user experience! I found the DD/MM/YY part interesting and hadn't even considered something like that as an issue being based in the UK!

I hope now that your accounts is sorted and fully accessible!

I have linked your thread as I couldn't possible summarise it all. I think your thread has great discussion and detail in it and didn't want to detach from discussion on your thread. If you look in Accounts and Security section of this thread, I have linked your thread under the title "Account Recovery Problems and Solutions" - let me know if you want this changed or anything added :)
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·.·:!¡ïÏï¡!:·.·
Miss Misty
·.·:!¡ïÏï¡!:·.·
Owner - Montys Crusaders

25-Aug-2016 20:44:22

Miss Misty
Aug Member 2020

Miss Misty

Posts: 10,793 Opal Posts by user Forum Profile RuneMetrics Profile
Treemaid said :
Just a small thing...
the link to some sort of billing page that is contained in the automatic message sent to the inbox when cancelling a subscription, brings up a 'this page no longer exists' window.


Haha, quite weird and will pop this on the W&F Context Quick Fixes thread to see if they can get onto this! Thank you for letting us know!
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·.·:!¡ïÏï¡!:·.·
Miss Misty
·.·:!¡ïÏï¡!:·.·
Owner - Montys Crusaders

25-Aug-2016 20:45:32

Miss Misty
Aug Member 2020

Miss Misty

Posts: 10,793 Opal Posts by user Forum Profile RuneMetrics Profile
I will be jiggling this thread around a little bit! Don't worry about any ideas being lost I assure you all is staying on here just going to make sure it is a bit easier to see what we would like to see etc! Going to take a couple of hours so bare with me if late on any suggestions that come through now it is back on page 1!

After or during the changes, if you notice anything about the layout or thread that you think could be improved please post or let me know in game of your suggestions and I will try to implement what I can :) After all, this isn't my thread, it is the community's! :)
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Miss Misty
·.·:!¡ïÏï¡!:·.·
Owner - Montys Crusaders

19-Sep-2016 11:26:34

Miss Misty
Aug Member 2020

Miss Misty

Posts: 10,793 Opal Posts by user Forum Profile RuneMetrics Profile
I will be colour coding priority and workload for each of the suggestions on this thread to see if we can get Jagex to more easily recognise the doable / urgent / desired suggestions on this thread. If you have any particular thoughts or contribution to the existing ideas, please post to let me know so that I have a greater understanding of the community desires for the website and not just my own opinion! ....
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·.·:!¡ïÏï¡!:·.·
Miss Misty
·.·:!¡ïÏï¡!:·.·
Owner - Montys Crusaders

14-Jan-2017 11:25:13

Treemaid

Treemaid

Posts: 11,286 Opal Posts by user Forum Profile RuneMetrics Profile
Hi Misty!
Just checking back in again to see how things are going. This thread's been going 3 1/2 years now, doesn't seem like yesterday when you first posted it! lol

Just a heads-up, the Forum Improvements Thread got gobbled by Chewie some time ago, so the link on your first post no longer works sadly.
AKA: Arbr**** Vie
Please also remove the filter from our siggies Jagex! :)

24-Feb-2017 18:58:20

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