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The Website Improvement Thread

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Miss Misty
Aug Member 2020

Miss Misty

Posts: 10,793 Opal Posts by user Forum Profile RuneMetrics Profile
T0XiCsDrAgOn said :
Hello pls i have a question..The game is not working on my laptop it opens and when i enter my username and pass it takes like 2 mins and then says error connecting to server. Please help me


Hey there,

Sorry I didn't reply sooner, I only had my phone to hand and not my laptop so I do apologise! This thread is more for suggestions, but hopefully I can do my best to respond. If you go to the link below, there should be steps to help solve the issue you are faced with:

http://services.runescape.***/m=rswiki/en/Black_screen_with_an_error_message

If you have no luck with this link then you might want to get in touch with Jagex via the technical ticket system in the Support Centre at the link above or visit the Tech Help Community forum.

I hope you can get this sorted soon!
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Miss Misty
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Owner - Montys Crusaders

12-Jan-2015 20:09:33

Miss Misty
Aug Member 2020

Miss Misty

Posts: 10,793 Opal Posts by user Forum Profile RuneMetrics Profile
Cant Boss said :
I was just checking on the website. I noticed that you don't have any official desktop wallpapers for Runescape on here for at least free download. I think that would be a cool consideration.

Thanks,
Cp*Steiner


I could have sworn there were some so I went on a hunt through the wiki and the site and I couldn't find any. This would be a relatively small thing to have available I would imagine so I will add it in! We shall see!

Thanks for the suggestion I will link the suggestion straight to your post rather than formatting it as it seems to have all the information needed. If discussion begins to arise I will format it like the others :)
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Miss Misty
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Owner - Montys Crusaders

12-Jan-2015 20:16:15

Monty Python

Monty Python

Posts: 238 Silver Posts by user Forum Profile RuneMetrics Profile
I have a couple of small suggestions for the forums. To be honest the entire RS forum system is not the best in terms of colour scheme and general usability, but i'll focus on two 'ease of access' changes:

1. A "search this thread" function. I can't really fathom why this is not a feature; I would use this so often and because it is almost a standard feature on every other forum I can think of I would imagine it would see a lot of use from others too.

2. This one is very minor and somewhat difficult to explain. At the top of the page, below the Game Guide, News, Community etc banner, and above the Jump to Thread, Search Threads, Search Users, etc. there is a 'path' list. For example at this thread it will say: Home/Runescape Forums/Website and Forums/The Website Improvement Thread. I would really like navigation tool to be at the bottom of the page as well. Again, this is something that is quite standard on many other forums and would improve usability a lot, particularly when reading more than one page in a thread, making the back button inefficient in returning to the forum itself

24-Jan-2015 05:30:10

Plat Silver
Dec Member 2014

Plat Silver

Posts: 260 Silver Posts by user Forum Profile RuneMetrics Profile
Hey just something I randomly noticed... In the clan stats page, is the average combat level still using the old combat level formula? I don't think it should be showing up as ~160 for any clan now that the max combat is back to 138

24-Jan-2015 11:41:42

Miss Misty
Aug Member 2020

Miss Misty

Posts: 10,793 Opal Posts by user Forum Profile RuneMetrics Profile
Monty Python said :
I have a couple of small suggestions for the forums. To be honest the entire RS forum system is not the best in terms of colour scheme and general usability, but i'll focus on two 'ease of access' changes:

1. A "search this thread" function. I can't really fathom why this is not a feature; I would use this so often and because it is almost a standard feature on every other forum I can think of I would imagine it would see a lot of use from others too.

2. This one is very minor and somewhat difficult to explain. At the top of the page, below the Game Guide, News, Community etc banner, and above the Jump to Thread, Search Threads, Search Users, etc. there is a 'path' list. For example at this thread it will say: Home/Runescape Forums/Website and Forums/The Website Improvement Thread. I would really like navigation tool to be at the bottom of the page as well. Again, this is something that is quite standard on many other forums and would improve usability a lot, particularly when reading more than one page in a thread, making the back button inefficient in returning to the forum itself


Hi there,

These are all great thoughts, but they would be best over on the "Forum Improvements Thread". Thinking about it, you might want to post them over on Mod Allstar's "Forum Reskin" project thread as he is currently working on a new forum for the RuneScape site :)

I have quoted this across to both of the threads I mentioned for you!

~ Misty ;)
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Miss Misty
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Owner - Montys Crusaders

24-Jan-2015 12:54:55

Miss Misty
Aug Member 2020

Miss Misty

Posts: 10,793 Opal Posts by user Forum Profile RuneMetrics Profile
Plat Silver said :
Hey just something I randomly noticed... In the clan stats page, is the average combat level still using the old combat level formula? I don't think it should be showing up as ~160 for any clan now that the max combat is back to 138


This is something that has been reported countless times and they are aware of it, in all honesty, I am not sure why it hasn't been sorted - let me hassle someone. :P

I have this listed in my "W&F Content Quick-Fixes" thread in this forum if you wondered why I didn't add it here. It is just a small fix so belongs there really :)

Thanks for posting and keep the suggestions coming!

~ Misty ;)
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Miss Misty
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Owner - Montys Crusaders

24-Jan-2015 12:56:26

Vonsv
Feb Member 2022

Vonsv

Posts: 12 Bronze Posts by user Forum Profile RuneMetrics Profile
I made the mistake of deleting my gmail account before changing it on runescape to my current email account.

In order to change your email on the RS website, you need to confirm a link via the email account on file.
My email on file (gmail) DOES NOT exist anymore so it seems I am stuck until I hear back from RS Support. Its been over a week since informing them of the problem and I have deleted my membership hoping to get a solution soon.

I would appreciate any help with this issue!

27-Jan-2015 20:27:03

Miss Misty
Aug Member 2020

Miss Misty

Posts: 10,793 Opal Posts by user Forum Profile RuneMetrics Profile
Vonsv said :
I made the mistake of deleting my gmail account before changing it on runescape to my current email account.

In order to change your email on the RS website, you need to confirm a link via the email account on file.
My email on file (gmail) DOES NOT exist anymore so it seems I am stuck until I hear back from RS Support. Its been over a week since informing them of the problem and I have deleted my membership hoping to get a solution soon.

I would appreciate any help with this issue!


Hi there!

In the future it is best to head on over to the Support Centre forum and post on the thread "Need Help? Look Here!" Thread but whilst I have seen it I may as well respond! To change your registered email address without access to the current one you need to visit the second link at the below wiki article:

http://services.runescape.***/m=rswiki/en/Email_registration_-_Changing_the_registered_email

Everything there will help explain what you need to do :)

~ Misty ;)
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Miss Misty
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Owner - Montys Crusaders

28-Jan-2015 16:31:43

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