Hey, mr togue.
The problem comes from the top of the chain. Players tend to go where Jagex goes. Social Media has taken over the Forums for a while now. Back then, it was impossible for Jagex Moderators to log into the Forums at home. They had to be physically present at Jagex HQ in order to be able to use them; however, with Social Media, Jagex Moderators have been able to interact with players and the community while being at home, in bed, and watching Netflix.
Furthermore, Reddit, Twitter, Discord, etc., allows players to be more "open" and less restricted to what they say and do as compared to using the Forums. While you are here, you have to follow and respect Jagex's rules. These Social Media sites permit users to do more things than they can here on the Forums. Additionally, Jagex is also able to target a wider audience than the Forums.
Forums are also archaic and most missing features are available in Social Media platforms. Until we get Jagex to focus on the Forums once again, there is nothing that can be done. The first step would be to update the Forums with much-needed and much-anticipated features/abilities/tools that would allow individuals to have better functionalities. As soon as that's completed, we would need Jagex to promote the Forums once again and to add important news here on the website/Forums rather than going to Social Media, even though I understand their viewpoint from a business approach.
The Forums have been neglected for years. That's the reason you don't see that many players online at any given time. If someone is able to interact with Jagex at Twitter rather than the Forums, why would they come here? They can already reach Jagex at Reddit, Discord and Twitter. For these players, there is no need to utilize the Forums. If we want to go back to the Forums Golden Age, something must be done and it has to start at the top of the chain, as that's the most important place and the ones that call the shots.
10-Sep-2020 15:56:17