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Johanne IV
Nov Member 2007

Johanne IV

Posts: 836 Gold Posts by user Forum Profile RuneMetrics Profile
Hello Dear JaGex
Quote
"In our opinion, the RuneScape community is easily the best MMO community in the world and we want to make sure we have the world’s best Community Management (CM) Team to give you the support you deserve."
I love RuneScape, and I used to agree to this. I think RuneScape is the best game in the world. RuneScape is the best game in the world because of the special community. The foreign forums is a big part of this community.
I used to agree with that statement about the Community Management untill yesterday. We know what's best for us. I have seen too many threads against this. We have always had the choice to be in the English community, but many of us chose to use the foreign forums.
I do have real feelings about the foreign forums. I was really sad when I heard the news. Many of my friends and me, we love the forums. We can talk and discuss there in a troll-free zone, without having to bump our threads every day. It is a very friendly and relaxed forum. I also speak for those who are not too good in English. The foreign forums are an important resource for them. Some people can express themselves much better in their own language/first language. This makes the foreign forums better. The qualty of the threads is better.
Quality before quantity!
If you want a good comunity, keep the foreign forums. The reactions of people the last day has proven that right. Maybe we will once again agree with you. That you (JaGex) has the best MMO-Community in the world.
I also want to say: I always feel safe and watched in the foreign forums. The J-mod who takes care of the Scandinavian forum is kind and fair, and doing a really great job with the Scandinavian forums. A great resource for JaGex! I never have problems with RuneScape, because I get help really fast from other players or a J-Mod in the foreign forums.
I am a proud user from the Norwegian forums. Take it away and take away a lot of the joy of playing RuneScape.
Best wishes, Johanne IV ^

07-Jul-2011 12:07:45 - Last edited on 07-Jul-2011 12:36:03 by Johanne IV

Molehole

Molehole

Posts: 2,136 Mithril Posts by user Forum Profile RuneMetrics Profile
^ This...
Can you even tell us if it is about your current money budget you are updating this. There are multiple of us solving problems here. If you tell the reason maybe we can come up with something.
Reason that its best for us isn't an idea when I haven't seed anyone from any smaller community forum supporting this idea... Also we still can translate all your competitions+events in finnish and other languages.

I used to be 1-2 hours each day on forums which only 10 minutes in english ones. Checking possible Chaos elemental hint solving or future update speculation, some general forums and maybe some events/competitions and thats it. I feel Finnish forums as my place where multiple people know me and all my friends hang around replying to games and helping newbies.
---------QUOTE-------------------
Our Awesome Finnish Forum Moderator Okkultisti
06-Jul-2011 14:32:04
If they get deleted, it looks like I'm leaving too.

06-Jul-2011 15:00:23
They really think everyone will jump to the English forums just like that? Not me....
• The best game experience for me is in my mother-tongue
• How is stopping support for some of the players making the community richer?
• We always had the chance to "be a part of a larger community"
• Our forums survived well 7 months without any support in our own language with the help of FMods
In my opinion this isn't the right place to save on.
. ¸‹*˜¨˜*•¸......¸'.........¸'.....................¸'......¸........¤...¸„-••›¸.......¸........¤
¸'............¸'....¸'„‹*.....¸'„‹*...¸'......¸'....¸'....›•¸*''´...¸'....*‹‹.,,¸.....›•¸*''´...¸'
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---------------------END OF QUOTE-------------------------

Petition: 278-279-737-62961862 Already 169 supporters.

07-Jul-2011 12:19:59 - Last edited on 07-Jul-2011 12:37:16 by Molehole

Renaa

Renaa

Posts: 428 Silver Posts by user Forum Profile RuneMetrics Profile
I believe this is a really bad decision, as the foreign forums are useful for us. It's easier to speak about things that is happening in OUR country, without trolls coming in. Also, the community in our foreign forums is not full of idiots that talk trash. Actually no one talks trash. It is also easier to talk about OUR country (not pointing out only Norway, but Denmark and Finnish etc. too). If this change will be made i am going to cry, as the moderators we have on our foreign forums are so nice to us, talk to us oftenly, and never gets grumpy.
Sincerely,
Norwegian/Scandinavian forum-user,
Hansi379
IF THIS FORUMCHANGE HAPPENS!
I won't share you cookies. :@


Don't do this jagex :(

07-Jul-2011 13:12:32

Jan Cabbage
Jun Member 2005

Jan Cabbage

Posts: 972 Gold Posts by user Forum Profile RuneMetrics Profile
How about a petition on this Jagex? just like the free trade/wildy one. Make people vote Yes/No/Don't care and see the 7% of people who actually support your idea, over the 43% don't care and 50% yes...
It's shocking to see you're making this kind of big decisions without asking your customers what they think about it. You've promised us time and time again that you would listen to your customers, yet merely at times you actually follow up on your words. Putting MMG in the position of CEO of the company, someone who plays (or at least played) the game, and knows about the community within. Putting up a referendum for the return of free trade and wilderness also is an example for all this.
However, moreoften you seem to make big decisions which influence the community, your customers, in a big way, without asking our oppinion about it.
When will you (or at least your new board of directors) start realising WE, the customers, are a big part of YOUR paycheck. People will continue to play RS until the end, for sure, so you dont need to be scared of that, but we also prefer to keep playing as long as possible. If you keep shutting us out from such decisions, more and more people will leave this game until you're below the break-even point and therefore will be required to shut it down. We want to help you improve the game, but we can't because you don't seem to listen. If we offer a little bit of critique, we either get ignored or sometimes even worse.
The community you created mainly wants the best to happen with the game, but more and more it starts looking towards a Jagex vs Community battle, simply because there is no cooperation other than having a few pmods & fmods. We get bits and pieces of info, but that's it.
Please Jagex, I will ask it once again, as many did before me. LISTEN. Listen also to us, because your product only works as long as we see it fit.
/endrant.

07-Jul-2011 13:48:06

Glothox

Glothox

Posts: 2,421 Mithril Posts by user Forum Profile RuneMetrics Profile
I have now read through every single post here and clearly people do not support this, myself, I hate it.
Instead of raging, I will give you guys a nice tip. Make a sub forum on the english forums so our communities, The scandinavian, spanish, polish and finnish, still will stay connected in some way on the forums. That simple move is enough in my opinion, but please don't remove them anyways :(

07-Jul-2011 14:03:32

[#FOP0Z9GPO]

[#FOP0Z9GPO]

Posts: 631 Steel Posts by user Forum Profile RuneMetrics Profile
Mod Stevew,
so you want to shut down the small foreign forums? And then you dress the message up with fancy words:
"As part of this change we have made the decision to integrate some of the smaller regional communities into the English community so that they can enjoy all the benefits of being part of a bigger RuneScape community."
- I'm afraid that you can't make such a decision. You can decide to discontinue some forums, but where the users will go after that is up to them.
"...and we will no longer provide localised support in those specific languages."
- Oh, when you say like that one might believe that you have provided localised support. What you actually have provided is forums in several languages. Why don't you just say that you will provide "support" only in English, but keep the small forums?
"We have, of course, communicated this to all those communities in their native language, and we are working with those communities on their home forums to answer any questions they may have."
- Sure you do. However I'm not going to hold my breath. And please spare us from stuff like:
"...we looked at each community and decided what would be best for that community. We did a lot of research and investigation prior to making the decision so we are confident we have made the right one."
- Even I know that the above is bull. Why don't you just tell the real reason for this? You don't want to recruit people who can speak those languages and you don't trust enough in the Forum Mods.

07-Jul-2011 14:55:56

Zelenia

Zelenia

Posts: 1,699 Mithril Posts by user Forum Profile RuneMetrics Profile
No Support.
I believe the RuneScape community has been fine with different languages. As Mod Stevew has stated,
06-Jul-2011 11:53:53
Highlight - Quote
"However, from July 18th we will be integrating all the other language communities into the main English language forums, and we will no longer provide localised support in those specific languages."
These will cause alot of Jagex employee's in those languages to be JOBLESS. I kinda liked going to the Norwegian/Dutch forums and worlds to suite my game play benefits. Now that they're going to be taken away, I can only see that the forums will be packed with players who can't understand the English language and will make it difficult for them to enjoy the game.
Soo... yeah, not support.
Good job Jagex.

07-Jul-2011 18:44:15

Shinjita

Shinjita

Forum Moderator Posts: 1,444 Mithril Posts by user Forum Profile RuneMetrics Profile
No matter what we say and beg we only receive this answer from you mod Mat K:
"If you can think of any other things that will help with the transition, we would love to hear about them."
We really need the spanish forum, we had been YEARS asking for something in spanish in the game and finally we got the forums... It wasn't what we were expecting but it was enough for us to go through and to move forward, attract people who were unaware of RuneScape Forum because they felt they had nowhere to express themselves in their language.
Although there are 14 or more countries that speak Spanish with many players in each country and you always leave us with nothing. Apparently, you guys have as game to give us a slap in the face and expect us to stay like that and don't do anything.
This drastic change not only will make to lose great people of the Spanish community, also too many players (including players that had been playing for years) that are tired of the injustices that always are made to us.
I remember that when I started using english forum and I tried to make a thread, if I made a mistake on the meaning of what I was trying to say, a moderator quickly closed my thread. That is what will happen to all the other players that wont be able to express themselves in the english forums. They would get tired of trying and would finally leave the forums.
We are not begging for an item or cash, we are begging that PLEASE don't rid off what we had made until now, don't rid off the entire spanish community. Thanks to this community we have been able to inform many players who were unaware of many things. They didn't knew what it was said on the news and others places because they don't understand the english language.

07-Jul-2011 18:46:29 - Last edited on 07-Jul-2011 19:05:29 by Shinjita

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