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It's actually very rude bad manners in English.
If you called the queen that she'd chop your bollocks off. If you ain't already done that.
You're basically implying that "he / she / they / him / her / them" are swear words.
Yes, it can be rude to use these terms in certain circumstances. However, without knowing the exact situation OP is in, we can't tell if the phrasing is used in a rude manner.
In terms of the English language, Tenebri is correct. "They" is a perfectly acceptable term to use - particularly when you don't know the specific gender of the person you are talking about.
~A~
16-Sep-2023 09:53:35