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Harassing clan report option?

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Tribelewits

Tribelewits

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If memory serves right i mentioned this somewhere in another thread.

But its been a while and i'm not sure if it was in a reaction, or in a separate thread. So ima just make this thread (again maybe :) )

As most of you know, either from experience or from reading here on clf. Some trolls go quite far to troll.

I'dd like us to have an extra tool to fight these.

I know that most of the trolls behavior is already reportable through the existing report options. Disturbing behavior etc etc.

However, i think harassing a targeted clan goes further then the occasional trolling. And i believe it could be reacted better to, if the behavior can be recorded under this specific report option.

A seemingly random troll who gets reported for disturbing behavior as behavior standing apart from eachother. Or a collection of reports pointing out that its not as random but very specific aimed at a clan, or maybe even at different clans, would point out the issue at hand more.

I like to think that knowing exactly what's going on, or what a problem is, makes us able to react to it propper.
Since our options as clanleaders and admin+ are limited, E G we can only report the problem and Jagex can handle it from there. I really think this extra report option would be a great help. Proud Co-Owner of the Wolf
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08-Apr-2016 10:36:29

Tribelewits

Tribelewits

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Lisaa said :
I think a lot of trolling can and would be solved by simply adding a White List for guests.

Yes, as suggested and deffo supported by me also numerous times in other threads

However as i understand that doesn't seem to be an option for now.
And the whitelist would regard and be limited to the clanchat.

As where the report option would also work outside the clanchat. Proud Co-Owner of the Wolf
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08-Apr-2016 14:04:15

L0NE DRUID
Jan Member 2011

L0NE DRUID

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So, if someone is trolling your clan members, personally the best thing to do about it is report that particular player and add them into the ignore list?

The only reason players troll is to get attention. The ignore list was made so you can't see or react to what anything anyone says. The clan white-list could be a good idea for when players make many other accounts and no rank is on to kick them but there are the technical difficulties with that as already known.

But for any other type of troll anywhere else in the game you don't need any other reporting tools other then the current ones and the good old ignore list :) .

Reporting can't really be made too specific because it needs to be a "Catch All" net harassing members of a particular clan should have the same reporting functions/features as reporting any other player. Otherwise there will be some major favouritism there, don't you think? A Jagex Verfied Community Helper
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08-Apr-2016 16:46:48

Seer of War

Seer of War

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Recently got spammed with Group Invitations by former members of our clan that formed their own about half a year ago. Some players spamming me with Group Invitations were players that I knew, but some were just random new-ish members of their new clan who I've never met or interacted with at all.

Unfortunately, I was unable to figure out how to disable group invitations (so I made my own group so they could no longer spam me with invitations.)

This incident made me realize there was no way to report intentional spamming via repeated Group Invitations (I must admit this is the first time I have heard of this or had to deal with it.)

Therefore, I was unable to generate an ingame report for this kind of harassment (still haven't figured out how to block Group Invitations - disabling Invitations in the Accept Aid section of the Game Settings had no effect on Group Invitations.)

What does one do in this situation?
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08-Apr-2016 21:53:09

Erehk

Erehk

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Seer of War said :
What does one do in this situation?
That kind of thing is certainly something that I can see being frustrating, but it's not against any rules because of the option being there to toggle off other players' ability to send the invitations.

The setting for disabling grouping system invitations is under the Grouping System tab in Community (pictured below):

http://i.imgur.com/9CMReeq.png
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08-Apr-2016 22:26:56 - Last edited on 08-Apr-2016 22:29:38 by Erehk

Seer of War

Seer of War

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Erehk said :
Seer of War said :
What does one do in this situation?
That kind of thing is certainly something that I can see being frustrating, but it's not against any rules because of the option being there to toggle off other players' ability to send the invitations.

The setting for disabling grouping system invitations is under the Grouping System tab in Community (pictured below):

http://i.imgur.com/9CMReeq.png

Thanks for the info, not sure why this isn't in the game settings with everything else of relevance. I still would like to be able to report, but there is no way to generate an ingame report based on group invitations. :@
Seer of War

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08-Apr-2016 22:49:52

Tribelewits

Tribelewits

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L0NE DRUID said :
So, if someone is trolling your clan members, personally the best thing to do about it is report that particular player and add them into the ignore list?
You are playing the same game as i am right? I really think its a bit naive to think, that putting someone who is targeting your clan on your ignore list, will solve the problem.

L0NE DRUID said :
The clan white-list could be a good idea for when players make many other accounts and no rank is on to kick them but there are the technical difficulties with that as already known.
Yes but...

Mod Matthe said :
From a technical point of view this is not substantially different from a White List system and both would require significant engine development specifically for this requirement, before any other work could be done on integration with clan chat or interfaces, etc. and therefore would demand high levels of Dev and QA resource. As such this makes this suggestion highly unlikely to be considered for future development.
We all know, nothing near a whitelist (which i support btw) is going to happen soon. So I'm merely thinking out loud about other solutions / other tools that might be useful and maybe easier to implement in-game, to give clans more protection against a very well known problem.
My idea, to be able to make the choice in the clanchat to mute only F2P people for instance, in another thread is also an example of these "thinking out loud" ideas. Fencing these with an idea (The white list) Which is obviously not going to happen, is hardly productive.

L0NE DRUID said :

Reporting can't really be made too specific because it needs to be a "Catch All"
I invite you to check the current actual report screen and the choices you get there. Most of the options you get there are already very specific if you ask me. Proud Co-Owner of the Wolf
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12-Apr-2016 13:42:41 - Last edited on 12-Apr-2016 14:17:55 by Tribelewits

Tribelewits

Tribelewits

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L0NE DRUID said :
Otherwise there will be some major favouritism there, don't you think?

No, i honestly think it wouldn't Not more or less then what the current report system is doing.

Is there favouritism towards people hating; bots; people running games of chance, scamming, exploiting a bug etc... cause they can report them? No it's not. Its all very specific rule-breaking, and a pain in the *** for those who want to enjoy their game as per it was intended by the creators.

Every current report subcategories is aimed at one of the larger problems in the community. EG they are problems big enough that deserve a separate sub category, to put the finger on the exact problem, and handle them according and appropriate regarding the offence.

If you are familiar with all the threads in this forum section + The ones we cant even see in the flag a concern. You will see that pestering and targeting clans is a very specific and big issue that is occurring very frequently.

There's no more or less favouritism going, if this report option should be implemented, then any other report option. As there's only steps taken after there's sufficient evidence to support the report.

If anything, it would at-least document how big of a problem there actually is. Proud Co-Owner of the Wolf
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12-Apr-2016 14:03:46

L0NE DRUID
Jan Member 2011

L0NE DRUID

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Tribelewits said :


Every current report subcategories is aimed at one of the larger problems in the community. EG they are problems big enough that deserve a separate sub category, to put the finger on the exact problem, and handle them according and appropriate regarding the offence.

If you are familiar with all the threads in this forum section + The ones we cant even see in the flag a concern. You will see that pestering and targeting clans is a very specific and big issue that is occurring very frequently.


I understand what you are saying, but really if you think about it Jagex already do monitor and check the reports from players, if you report those players then I know the Jmods in Customer Support and Moderation will check them even if they are not 100% in category.

However, if you think about it. Sometimes it's really up to the players to try and make peace or solve the disputes themselves or if you can't then find ways to make sure those people don't continue to keep doing what they are for example if they crash you, use separate worlds/instances. If they try enter your clan with spam accounts just disable the guest function.

Think of it this way, if Jagex are the "Police" then they will only get involved if the players are doing something really really bad which fits one of the categories already in the reporting sections.

I understand it may be frustrating to have people like these, after 11 years of playing RS and being a leader of a clan since 2009 I assure you I do get where you are coming from but even if Jagex take action against some accounts by issuing a mute or similar they will just do the same on another account. If these trolls are really as bad as you are making them out to be, I really doubt "fear of getting reported" will stop them.

I think Jagex would be better off working on much larger things to help with management of those people rather then more ways to report. A Jagex Verfied Community Helper
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13-Apr-2016 01:23:09 - Last edited on 13-Apr-2016 01:31:44 by L0NE DRUID

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