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Banlist Improvements

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Wubbleyou
Jan Member 2007

Wubbleyou

Posts: 739 Steel Posts by user Forum Profile RuneMetrics Profile
Full support

If the option to add notes isn't possible, even if only viewable by keys, then another option could be to show the name of the clan member who added them to the list.

We have quite a few people on our ban list who I have no idea why they are there - if I knew who added them and when, it would help me decide if they should stay on the list or not.
Swift Legions Clan - Owner & CLF Rep


4 / 19 skilling pets :D

06-Sep-2017 13:01:49

Subzero

Subzero

Posts: 23,266 Opal Posts by user Forum Profile RuneMetrics Profile
I agree that the Ban list could use some improvements, but this feels like it's so low-priority that the development time will never be found for it. Most of these issues should be insignificant anyhow.



J4ron said :
Increase the amount of people we can add to our banlist


Delete the oldest entries from your ban list. I highly doubt that your clan is receiving harassment from more than 100 accounts within the space of a month?

In 5+ years of Incursione we haven't filled our banlist. I tend to remove old entries because there's just no point keeping them there.
Subzero

Incursione 2100+/130+ Clan, Avatar access for all.

06-Sep-2017 13:06:11

Lisaa
Jun Member 2014

Lisaa

Posts: 7,018 Rune Posts by user Forum Profile RuneMetrics Profile
Subzero said :
Delete the oldest entries from your ban list. I highly doubt that your clan is receiving harassment from more than 100 accounts within the space of a month?
Your clan is not his clan. All clans face different issues from different people and for different reasons. Just because something isn't affecting you doesn't mean it isn't an issue for other people. I've seen cases where clans have had to max out their entire ban lists because 1-2 trolls with alt accounts. For example, our clan was never affected by the admin impersonation scams, but we knew it was an issue and fully supported the font tweak that mostly fixed it.

Support btw.
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06-Sep-2017 14:24:33 - Last edited on 06-Sep-2017 14:25:47 by Lisaa

Subzero

Subzero

Posts: 23,266 Opal Posts by user Forum Profile RuneMetrics Profile
Lisaa said :
Your clan is not his clan.


I'm aware; different scenarios for different clans, but 100 accounts actively harassing your clan is excessive.

I'm not rejecting the idea, I'm merely taking a sceptical perspective in terms of dev time. Clans receive a tiny amount of time and if we spend our time pushing for ideas which ultimately waste it then it's our loss.


Lisaa said :
I've seen cases where clans have had to max out their entire ban lists because 1-2 trolls with alt accounts.


In extreme circumstances where the regular banning, reporting, and ignorance tools fail you should escalate the issue as serious harassment via the Flag A Concern thread.

I.E. if there's 1-2 trolls harassing you with 100s of accounts I would contact Jagex staff here; that's exactly what the thread is for.

You do have the tools to mitigate this by blocking Guests; so you're hardly "desperate" for solutions even in the worst circumstance. Now that has the obvious downsides but it at least removes the need for urgency whilst Jagex Staff intervene.


Lisaa said :
For example, our clan was never affected by the admin impersonation scams, but we knew it was an issue and fully supported the font tweak that mostly fixed it.


Again, I'm not against the idea; but someone needs to play the devil's advocate: The issue affects such a small number of clans, eats into the limited development time we receive, and can be handled in other ways.

It's worth noting that a Typeface change is extremely simple to implement; yet even that one took a lil' while.
Subzero

Incursione 2100+/130+ Clan, Avatar access for all.

06-Sep-2017 14:50:41 - Last edited on 06-Sep-2017 14:58:14 by Subzero

Luna Kitten
Aug Member 2008

Luna Kitten

Posts: 4,447 Adamant Posts by user Forum Profile RuneMetrics Profile
Super support!
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Leader of Frooby Family
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07-Sep-2017 00:30:19

Luna Kitten
Aug Member 2008

Luna Kitten

Posts: 4,447 Adamant Posts by user Forum Profile RuneMetrics Profile
Subzero...... Many clans use Guesting EXTENSIVELY. Not only for people looking for a new clan (many people will not join a clan they cannot check out themselves, first), but also for people who love the community, but have loyalties/ties to the clan they're currently in. "Blocking Guests" is the worst bandaid to a problem I have ever seen.

Instead of telling us about "development time" maybe get Jagex to spend more time where it is needed.
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(¨*•.¸(¨´*•.¸´•.¸
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Leader of Frooby Family
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•.¸)´• .¸)

07-Sep-2017 00:37:01

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