RuneScape Forum Archive | Can't Access App?

ashwolfpack

Posts: 1 Bronze Posts by user Forum Profile RuneMetrics Profile

Hi I cannot at all log into my account all it says is connection blah blah blah blah blah five four three two one that's all I get and I checked and my phone allows the security and everything else allows the app to work

05-Dec-2019 04:09:03

ForestBubs

Posts: 1 Bronze Posts by user Forum Profile RuneMetrics Profile

Playing mobile on a PIxel 2 the App currently will start up but says "failed to contact server, please check you internet connection"
I've tried on WiFi and mobile data, neither will connect and give the same message. Confirmed on a Mac, Xbox 1 and another phone that WiFi is working just fine. Wondering if maybe the server is down? I've checked Facebook, Twitter and here on the forums and haven't seen any posts about it being down though. I've tried uninstalling and reinstalling the app and restarting my Pixel 2 and neither of those fixed the issue.

If I can provide any other info to help troubleshoot please let me know what you need! Hail C*hulhu! Priest of the elder ones!

05-Dec-2019 04:48:05

Don Juan jr

Posts: 8 Bronze Posts by user Forum Profile RuneMetrics Profile

Is there something going on with the mobile app it's not letting me connect

05-Dec-2019 05:56:54

W L T D

Posts: 1 Bronze Posts by user Forum Profile RuneMetrics Profile

Having the same problem could log in an hour ago but after logging off I keep getting failed to connect to server

05-Dec-2019 06:20:56

Nov

2018

B E E R S

Posts: 5 Bronze Posts by user Forum Profile RuneMetrics Profile

Same issue here, the black screen “can not connect to server”
Sure would be nice to be able to play while I’m at work again.
Looks like twisted league progress goes out the window now.

05-Dec-2019 06:48:56

Diskmedel

Posts: 672 Steel Posts by user Forum Profile RuneMetrics Profile

I too can not connect, Same problem as the above.

05-Dec-2019 07:00:49

Althexia

Posts: 2 Bronze Posts by user Forum Profile RuneMetrics Profile

Same as above... "Failed to contact server"******;

05-Dec-2019 07:06:12

HenraldScape

Posts: 1 Bronze Posts by user Forum Profile RuneMetrics Profile

Hello. Just want to state the issues are happening on my end too. I have a galaxy s8 active with AT&T. I was using the app earlier today, and then out of the blue the app brought me to an error screen stating the app was unable to contact the server. It then goes into a loop of trying to recontact the server. I thought being on wifi versus mobile data may have been the issue but both do not work. I thought maybe it was my phone, so I downloaded rs3 and was able to play and run around with no issue. I've tried restarting my phone. I've tried deleting the osrs app and redownloading. Nothing seems to work. I saw the possible isse might be that I was not accepted to play the beta. I had no idea this was even a beta before today as I've been using the app for months now with no issue. Help! If it is because im not signed up to the beta, how do I sign up? I've looked all over. I won't be near my pc for another 10 hours and would love to grind some twisted league! Thanks.

05-Dec-2019 07:14:32

Jody Coska

Posts: 18 Bronze Posts by user Forum Profile RuneMetrics Profile

Just seen a separate post saying go to the osrs website on your phone, then click world select and choose an Australian world. It will ask you if you want to open in app then it will connect! Worked for me!

05-Dec-2019 08:26:24

The contents of this message have been hidden

05-Dec-2019 08:26:57

Forums

Can't Access App?