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Quick find code: 429-430-240-66004733

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Uruvionn

Uruvionn

Posts: 6 Bronze Posts by user Forum Profile RuneMetrics Profile
Device name: Samsung Galaxy A5
Model Number: SM-A520F
Location: Estonia
Wifi: Yes
Cellular: 4G
Data Provider: Super
OS: Android / Samsung Experience
OS version: 8.0.0 / 9.0

Playtime (Approx): n/a
What is the issue?: When trying to gain experience from lamp given by Genie Random Event, lamp is consumed without showing an interface, or granting experience
Where is the issue?: Otto's Grotto
Does restarting the client fix the issue?: Unknown

18-Aug-2018 10:23:32

MithrilKnife
Dec Member 2019

MithrilKnife

Posts: 2 Bronze Posts by user Forum Profile RuneMetrics Profile
Device name: Samsung Galaxy Note 3
Model Number: SM-N900P
Location: United States
Wifi: Yes
Cellular: 4G LTE
Data Provider: Sprint
OS: Android
OS version: 5.0

Playtime (Approx): 20-30min
What is the issue?:black elegant is appearing as purple instead of black
Where is the issue?:everywhere
Does restarting the client fix the issue?:no

19-Aug-2018 06:16:25

gr8 knight

gr8 knight

Posts: 702 Steel Posts by user Forum Profile RuneMetrics Profile
Device name: Samsung tab S3
Model Number: SM-T820
Location: N/A
Wifi: Yes
Cellular: No
Data Provider: N/A
OS: android
OS version: 8.0.0

Playtime (Approx): N/A
What is the issue?: when opening skill guides, the levels of those skills are cut off by the options on the left of the screen. (Combat, prayer tabs etc).
Where is the issue?: skill guide
Does restarting the client fix the issue?: No

19-Aug-2018 22:49:38

Flower Poker
Feb Member 2024

Flower Poker

Posts: 1 Bronze Posts by user Forum Profile RuneMetrics Profile
Device name: Samsung S8+
Model Number: SM-G955F
Location: Sweden
Wifi: yes
Cellular: 4G
Data Provider: Telenor
OS: Android
OS version: Android 8.0

Playtime (Approx): 0min

What is the issue?: When I log into a world and see my character, a black fading to grey screen is appearing in the bottom of the screen, don't really know why it suddenly has appeared or how to remove it but it takes up a lot of the vision as seen here http://imgur.***/a/x1beoRG

Where is the issue?: Smoke Dungeon
Does restarting the client fix the issue?: No

20-Aug-2018 12:14:20 - Last edited on 21-Aug-2018 11:33:53 by Flower Poker

Gideonozz22
Jan Member 2020

Gideonozz22

Posts: 4 Bronze Posts by user Forum Profile RuneMetrics Profile
Device name: Samsung Galaxy S9
Model Number: SM-G960F
Location: Netherlands
Wifi: Yes
Cellular: 4G
Data Provider: Tele2
OS: Android
OS version: 8.0.0

Playtime (Approx): 10-15 minutes
What is the issue?: Cannot play Fishing trawler mon*game on mobile (Disconnects when trawler is about to leave
Where is the issue?: Fishing trawler
Does restarting the client fix the issue?: No Destiny PVM

20-Aug-2018 13:58:43

Mirage94
Oct Member 2021

Mirage94

Posts: 4 Bronze Posts by user Forum Profile RuneMetrics Profile
Device name: Samsung Galaxy S8
Model Number: SMG950UKAC
Location: USA
Wifi: Yes
Cellular: 4G
Data Provider: xfinity
OS: Android
OS version: newest version

Playtime (Approx): 5 minutes
What is the issue?: Forced logged out while fighting suqah killed while logged out kept 6 items instead of 3 but the rest of my items including an abyssal dagger obby cape cannon 2k cannonballs and the rest of my inventory never spawned. I had logged in again immediately and teleported there but nothing ever appeared.
Where is the issue?: I believe the issue was me dying while not technically logged in. any help with this is greatly appreciated as this is a huge setback for a low wealth character.

Issue was immediately reported in the bug network posted on multiple threads hoping for a response.

20-Aug-2018 21:09:55

Mirage94
Oct Member 2021

Mirage94

Posts: 4 Bronze Posts by user Forum Profile RuneMetrics Profile
Device name: Samsung Galaxy S8
Model Number: SMG950UKAC
Location: USA
Wifi: Yes
Cellular: 4G
Data Provider: xfinity
OS: Android
OS version: newest version

Playtime (Approx): 5 minutes
What is the issue?: Forced logged out while fighting suqah killed while logged out kept 6 items instead of 3 but the rest of my items including an abyssal dagger obby cape cannon 2k cannonballs and the rest of my inventory never spawned. I had logged in again immediately and teleported there but nothing ever appeared.
Where is the issue?: I believe the issue was me dying while not technically logged in. any help with this is greatly appreciated as this is a huge setback for a low wealth character.

Issue was immediately reported in the bug network posted on multiple threads hoping for a response.

20-Aug-2018 21:10:49

DZPG666

DZPG666

Posts: 1 Bronze Posts by user Forum Profile RuneMetrics Profile
Device name: Samsung Galaxy
Model Number: S9+
Location: UK
Wifi: Yes
Cellular: Yes
Data Provider: Vodafone
OS: Android
OS version: 8.0?

Playtime (Approx): 1 hour
What is the issue?:when using magic, click on spell to use and cannot see runes that are needed. It flashes then on off so you can't see what to get, is there some way to long hold an have option to see runes needed an not just a use or cancel option......long hold for rune display please.
Where is the issue?:Everywhere
Does restarting the client fix the issue?:No

21-Aug-2018 01:55:48

IcyYollie

IcyYollie

Posts: 3 Bronze Posts by user Forum Profile RuneMetrics Profile
Device name: Samsung Galaxy J5 Pro
Model Number:
Location: Jamaica
Wifi: Yes
Cellular: 4G LTE
Data Provider: Digicel
OS: Android
OS version: 7.0

Playtime (Approx): Days
What is the issue?: Upon logging out successfully 1 out of 3 times when I log back in the screen is unresponsive meaning I can't move my character click are unresponsive. Also upon getting notification while in game clicks become distorted 1 out of 3 times, meaning when I click the screen it clicks some inches above where I'm actually clicking. MY other report is concerning samsung tab E the games does not fit to screen at all.

Where is the issue?: This happens everywhere
Does restarting the client fix the issue?: Yes closing the app entirely seems to fix the issue.

21-Aug-2018 10:55:31

Epsilia

Epsilia

Posts: 2 Bronze Posts by user Forum Profile RuneMetrics Profile
Device name: Google Pixel 2
Model Number: Pixel 2
Location: Ohio, United States
Wifi: Yes
Cellular: 4G LTE
Data Provider: Google Fi
OS: Android
OS version: 9.0

Playtime (Approx): Not Relevant
What is the issue?: In the Grand Exchange search screen where the results populate, dragging to scroll is not recognized and instead the UI will immediately select the first item that the user touches.
Where is the issue?: Grand Exchange UI
Does restarting the client fix the issue?: No

21-Aug-2018 14:47:19

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