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Quick find code: 429-430-240-66004733

NiFety
Nov Member 2021

NiFety

Posts: 9 Bronze Posts by user Forum Profile RuneMetrics Profile
Device name: galaxy s8
Model Number: /
Location: Canada
Wifi: yes
Cellular: no
Data Provider: /
OS: up to date
OS version: current

Issue: recently purchased my last piece of graceful while on mobile. The cape was present in my inventory. I then logged in and attempted to return to agility. I then noticed the cape was gone and my points were missing. There was no cape in my inventory or in my bank. I did not have tap to drop enabled. Any help would be great.

15-Jul-2018 07:16:09

Azeth
May Member 2017

Azeth

Posts: 37 Bronze Posts by user Forum Profile RuneMetrics Profile
Device name: Samsung Galaxy Tab S3
Model Number: SM-T825
Location: Finland
Wifi: Yes
Cellular: 4G LTE
Data Provider: Elisa
OS: Android
OS version: 8.0.0

Playtime (Approx): All

What is the issue?: Bank window is too far to the right, the X is behind health orb and deposit inventory and gear buttons are behind inventory.

Where is the issue?: Bank UI

Does restarting the client fix the issue?: No

15-Jul-2018 08:42:55

Nydarb
Mar Member 2024

Nydarb

Posts: 7 Bronze Posts by user Forum Profile RuneMetrics Profile
Device name: Samsung galaxy alpha
Model Number:samsung-sm-g850a
Location: canada
Wifi: Yes
Cellular: 4G
Data Provider: rogers
OS: android
OS version: 5.0.2

Dust devil cave upon going down well there is a black bar at the bottom of screen that transitions to gray similar to how a wordart color fill could transition between two colors. This bar is NOT transparent and takes up 25% of the screen starting at the bottom and stops half way through the third inventory row. On screen buttons and inventory go over top of this bar and you can click within it, but it's covering the screen.

The bug persisted for my whole slayer task and resetting did not fix the issue.

15-Jul-2018 10:36:02

xmusXjackson
Nov Member 2019

xmusXjackson

Posts: 28 Bronze Posts by user Forum Profile RuneMetrics Profile
Device name: Samsung Galaxy S8 (Snapdragon)
Model Number: SM-G950U
Location: St. Louis, Missouri, United States
Wifi: Yes
Cellular: LTE
Data Provider: T-Mobile
OS: Android
OS version: Nougat (7.0)

Playtime (Approx): Several Hours
What is the issue?: The game freezes if I touch outside of the dialogue box
Where is the issue?: During the cut scene on the way to crandor, during the Dragon Slayer quest
Does restarting the client fix the issue?: No

15-Jul-2018 16:47:37 - Last edited on 15-Jul-2018 16:50:12 by xmusXjackson

Kempz

Kempz

Posts: 211 Silver Posts by user Forum Profile RuneMetrics Profile
Device name: Samsung Galaxy S8
Model Number: SM G950F
Location: UK
Wifi: No
Cellular: 4G
Data Provider: GiffGaff
OS: Android
OS version: 8.0.0

Approx 10 hours playtime.

Cannot progress through court sequence in Kings Ransom. After calling first witness unable to complete any of actions + partial freeze. Restarting did not fix.

16-Jul-2018 08:39:21

S p i d e r

S p i d e r

Posts: 5 Bronze Posts by user Forum Profile RuneMetrics Profile
Device name: Pixel Xl
Model Number: G-2PW2100
Location: United States
Wifi: Yes
Cellular: 4g
Data Provider: AT&T
OS: Android
OS version: 8.1.0

Playtime (Approx): 20 hours
What is the issue?: Wintertodt time does is no longer accurate after switching apps and returning to mobile
Where is the issue?: Wintertodt
Does restarting the client fix the issue?: no

16-Jul-2018 15:47:49

SharpexD

SharpexD

Posts: 1 Bronze Posts by user Forum Profile RuneMetrics Profile
Device name: Samsung Galaxy Note 8
Model Number: SM-N95OU
Location: United States
Wifi: None
Cellular: 4G
Data Provider: T-mobile
OS: Android
OS version: 8.0.0

Playtime (Approx): 10 hours ( over a 1 week period)
What is the issue?: Typically when leaving an area, the mobile version has a tendency of not responding to any further clicks. Two examples are teleporting, or going up a rope which would cause a new area of the game to load. It consistently happens when I have the Note 8 stylus in use. Essentially I cannot click anything, my current solution is typically to restart the phone with the home button, or use the stylus pop up icon which lets me get to my phone settings, I can always close the app from their.
Does restarting the client fix the issue?: Yes

16-Jul-2018 22:28:46

Invictus214

Invictus214

Posts: 7 Bronze Posts by user Forum Profile RuneMetrics Profile
First up. Good work in the Open Beta Mobile release. Works very good :)
But i noticed a few issues.

Copy & paste template
Device name: Samsung Galaxis S9+
Model Number: SM-G965F
Location: Germany
Wifi: 5ghz when at home
Cellular:
Data Provider: Vodafone
OS: Android
OS version: 8.0.0

Playtime (Approx): 10hours / day
What is the issue?:

I have noticed a few recent Bugs, mostly in the nightmare zone.

1. When 2 Agrith Naars (Demon Quest Boss) spawns, they block themselves in the nightmare zone and are unable to attack in certain places. This could be exploided.

2. Sometimes midtime of a fight, without deaths and active playing, i get kicked out of the nightmare dream with the message "you feel refreshed". Only happend to me on mobile.

3. When minimazing Osrs mobile, and re opening the App will cause a xp banner drop. Its no bug, but it looks strange. Not expliodable. Its like, the game pauses when minimized, even with Android settings that the App is forced to not go into Standby mode.

4. When switchung from wlan to Mobile Internet will cause a logoff. Please fix that! Ifpossible and wont insecure account Security.

Where is the issue?: In the Nightmarezone
Does restarting the client fix the issue?: No, permanent game bug

Regards

17-Jul-2018 08:39:26 - Last edited on 17-Jul-2018 08:47:46 by Invictus214

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