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Cant cancel members need jmod
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Bucklles
said
:
Corder said :
It may help that you make a ticket at the Unknown transaction page to have Jagex look into this for you. Explain that you're unable to locate and cancel a subscription by card.
Going through the options it just brings me back to locate a subscription which isint wokring. You'll want to click 'Contact us' -> 'No' -> 'Let us know some details'.
You will be met with a support form that will ask you a few questions.
I'm not big on payment support but if you're unable to fill in this form, try refunds instead. Jagex will review your ticket in either case and help you resolve this. Life is like a camera: Just focus on what's important, capture the good times, develop from the negatives, and if things don't work out, take another shot !
Corder said :
It may help that you make a ticket at the Unknown transaction page to have Jagex look into this for you. Explain that you're unable to locate and cancel a subscription by card.
Going through the options it just brings me back to locate a subscription which isint wokring. You'll want to click 'Contact us' -> 'No' -> 'Let us know some details'.
You will be met with a support form that will ask you a few questions.
I'm not big on payment support but if you're unable to fill in this form, try refunds instead. Jagex will review your ticket in either case and help you resolve this. Life is like a camera: Just focus on what's important, capture the good times, develop from the negatives, and if things don't work out, take another shot !
14-Nov-2021 01:01:19
Hi Bucklles.
Try this:
1) Open this link, and book mark the page in your web browser:
Cancel Recurring Subscription
2) Close your web browser completely. This ensures you are completely logged out.
3) Restart your browser and open the bookmark saved at step 1
4) Click Jagex -> Yes -> Manage My Agreements
5) Log in to the account you want to cancel membership on
These steps should ensure you are logged in to the correct account when you get to the cancel subscription page. Glad to be of service
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Try this:
1) Open this link, and book mark the page in your web browser:
Cancel Recurring Subscription
2) Close your web browser completely. This ensures you are completely logged out.
3) Restart your browser and open the bookmark saved at step 1
4) Click Jagex -> Yes -> Manage My Agreements
5) Log in to the account you want to cancel membership on
These steps should ensure you are logged in to the correct account when you get to the cancel subscription page. Glad to be of service
(Powered by GPP™ - Share and Enjoy!)
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14-Nov-2021 09:35:33 - Last edited on 14-Nov-2021 09:37:29 by Asahel Frost
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