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Adarajin
Jan Member 2005

Adarajin

Posts: 14,242 Opal Posts by user Forum Profile RuneMetrics Profile
It sounds to me that you last played back when RS2 was the current game - that game has moved on and morphed into RS3, and that is where your account has its stats. OSRS (the current one that is based off of an old archived save of RS2) is a brand new game, where everyone got their stats reset to 0.

If you have stats other than the base level 1 on your OSRS account which you have not yourself played yet, then that is likely where the macroing hacker played.... Things may be looking down now, but I see a light at the end of the tunnel;
Do you think I should get off the tracks?

26-May-2019 03:14:19 - Last edited on 26-May-2019 03:15:06 by Adarajin

Malua
May Member 2006

Malua

Posts: 43,030 Sapphire Posts by user Forum Profile RuneMetrics Profile
OSRS was released as a brand new game in 2013.
The stats you have currently in OSRS have all been trained since 2013.

Anything you were training in 2005 will be recorded in RS3.
RS3 is the continuation of RS2 which became EoC then became RS3.

Because your Titiral account barely has any stats in RS3, it cannot be your old account.
If you have been using an email to login with, the Titiral account is definitely NOT a veteran account from 2005.
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26-May-2019 12:54:11

Skod River
Nov Member 2009

Skod River

Posts: 7,701 Rune Posts by user Forum Profile RuneMetrics Profile
If you had a account since 2005 , then are your login a Name and not email ;)

All accounts created after Nov 2010 , is the login a Email.

So i am pretty sure that one of those other accounts you found under your email are that one you remember , but then do you need to log in into RS3 , because you said when you did login to those was you in Tur Island starting fresh (which told me that you was log in into OSRS). :) Clan : Order Of Adventurers

FriendsChat : Ooa team

26-May-2019 13:05:44

Titiral

Titiral

Posts: 8 Bronze Posts by user Forum Profile RuneMetrics Profile
Okey, I think i know what has happened.

I played my veteran runescape account

At some point I made a different account using an email

I went away for a long time

Logged into my different account in that time it had been hacked and coincidentally levelled up in some stats similar to my veteran account

I logged in thinking that was my veteran account because it had same armour and similar fighting stats but with many crafting stats at 1.

Good news is my veteran account has moved to RS3 which Ive just logged into and seems fine and has all my stats.

only problem is that i have now spent a months subscripton on an account that I don't really want it on.

so my only question is now. Does Jagex do refunds? =)

27-May-2019 11:17:04

Malua
May Member 2006

Malua

Posts: 43,030 Sapphire Posts by user Forum Profile RuneMetrics Profile
Jagex will transfer the membership across if you tell them your story. You need to be honest and convincing about not realising you were on the wrong account.
Tell them you had to seek help in the forums before you realised.

Go to the Bought membership on the wrong account support page and follow the instructions
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27-May-2019 11:58:25 - Last edited on 27-May-2019 11:59:38 by Malua

Ltdagger

Ltdagger

Posts: 23 Bronze Posts by user Forum Profile RuneMetrics Profile
Hi, ii stopped playing a year or 2 ago and came back and realised most of my skills were reduced by alot. i play OSRS if i can speak to a Jagex staff member about this please.
I have never used cheats or bots and all leveling has been done by myself..

18-Jul-2021 01:30:55

Malua
May Member 2006

Malua

Posts: 43,030 Sapphire Posts by user Forum Profile RuneMetrics Profile
Hi there
Ltdagger


There is no such thing as a rollback of skills in OSRS - if you trained the skills, the experience will still be there.

Your Ltdagger account has game activity in both RS3 and OSRS.
Have you logged in and checked your RS3 game?
Have you checked any other accounts you own?
To discover forgotten accounts, use the tools on the Forgotten login support page.

p.s. your post is very badly misplaced. You have posted in the Payment Support area of the forums instead of Community Led Account Help . You have also gravebumped a thread that is over two years old. If you need further help, please create a new thread in Community Led Account Help.
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18-Jul-2021 05:23:06

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