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MAC unplayable since today

Quick find code: 409-410-769-66292045

Tecky
Jan Member 2021

Tecky

Posts: 3,369 Adamant Posts by user Forum Profile RuneMetrics Profile
Hi guys,

Since the update today it's not possible to play on any Apple Mac device.

The screen is zoomed in and mouse icon is out of sync.

Are Jagex aware of this and if so how long until the issue will be resolved?

Thanks

11-Sep-2023 14:51:22 - Last edited on 11-Sep-2023 14:51:54 by Tecky

Mini JIT
Oct Member 2014

Mini JIT

Posts: 2,211 Mithril Posts by user Forum Profile RuneMetrics Profile
2 lines hidden between all the other random patch notes:

We are upgrading to Open GL 3.0/3.1, which means that some older devices may no longer be supported.
The new minimum requirement for Android devices will be 3GB of RAM

If it relates to you.

11-Sep-2023 15:17:40

Daisylsn
Feb Member 2019

Daisylsn

Posts: 110 Iron Posts by user Forum Profile RuneMetrics Profile
I cannot play on my Mac also since the update. Everything zoomed in and unable to register mouse clicks in the usual place. My Mac is running OpenGL 4.6 so it should not be that old.
†___Let the justice be done though the heavens fall___†

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11-Sep-2023 20:20:03

Kat Stryke

Kat Stryke

Posts: 2,058 Mithril Posts by user Forum Profile RuneMetrics Profile
Yeah, TIIC really frigged things up with this sneak attack.

The game will be totally unplayable, unless you upgrade your graphics drivers to at least Open GL 3.0/3.1 or switch your graphics setting to Min. The graphics won't look as impressive on minimal detail, but at least the game will not suddenly and completely close on you constantly.

Low detail might work, but I cannot say for sure, since I did not try that setting.

#crashscape
I've been putting out fire with gasoline! ^_^

Kat's Diary

11-Sep-2023 21:27:45

Aslon Dak

Aslon Dak

Posts: 10,616 Opal Posts by user Forum Profile RuneMetrics Profile
Original message details are unavailable.
Yeah, TIIC really frigged things up with this sneak attack.

The game will be totally unplayable, unless you upgrade your graphics drivers to at least Open GL 3.0/3.1 or switch your graphics setting to Min. The graphics won't look as impressive on minimal detail, but at least the game will not suddenly and completely close on you constantly.

Low detail might work, but I cannot say for sure, since I did not try that setting.

#crashscape

I can confirm playing with graphics set to Low detail does still work.

Until today, I played on High detail, which now closes the RS client shortly after game launch. I have not tried Medium graphics. I left well enough alone.
Aslon Dak: Still 'Scaping after 19 years!
You can buy XP. You can't buy experience.
Save the RSOF! 278-279-95-66293045

12-Sep-2023 01:03:44

Branly
Feb Member 2020

Branly

Posts: 77 Iron Posts by user Forum Profile RuneMetrics Profile
Bro I dont know what is going on at jagex but they need to chill out. Necro nerf followed by hero pass followed by removal of hero pass followed by RS3 not being supported for MAC players?!?!

What am I supposed to do, buy a new laptop or cancel my membership....this is dumb. Just go back to the old client and let me play!

Before you all ask, I play on the lowest setting possible because anything higher kills my battery life haha
Sofia with an F and Call Her Daddy

12-Sep-2023 03:58:33

Dilbert2001
Jun Member 2006

Dilbert2001

Posts: 30,311 Sapphire Posts by user Forum Profile RuneMetrics Profile
Original message details are unavailable.
I been getting error instruction at 0x referenced memory at 0xp. the memory could not be %s. (c0000005) since the update. the client won't even open, it was working fine last night.


Was this on Mac? It looks like a Microsoft Windows message.

12-Sep-2023 19:15:26

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