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Can't log in.....

Quick find code: 409-410-346-66259059

SasserQuatch

Posts: 7 Bronze Posts by user Forum Profile RuneMetrics Profile

I am typing the same login in website as in game also with the authentication..

And It the same with the Jagex Launcher..

At a lost - I have no no active offenses .. Sat Just log in played for 1hr log off came back later and the 30 authentication pop on and that when thing went down hill.

And did the runabout with the reset and all the good stuff and so I go to try asking some one and do appreciate the help ... but it just like my real life if thing get to good for me take it away..

31-Jul-2022 20:51:41

Oct 2017

Corder

Posts: 27,892 Sapphire Posts by user Forum Profile RuneMetrics Profile

That's very odd. I suggest getting in touch with Jagex support about this. You can do that by clicking No -> No -> Maybe we can help : https://support.runescape.com/hc/en-gb/articles/360001552065

Fill in the form with information about the account you are having trouble logging into ingame! Life is like a camera: Just focus on what's important, capture the good times, develop from the negatives, and if things don't work out, take another shot !

31-Jul-2022 21:01:17

SasserQuatch

Posts: 7 Bronze Posts by user Forum Profile RuneMetrics Profile

With much reset and hops It had been fix ...I try one more time resetting my authenticator and some how that work ..it some thing small and dum ...I am glad for your help and idk how to delete this thread..but let hope it was a bug and not a hack ...thank for all the help and sorry if I came off a bit mean long days and just what to chill out and play some Rune and small thing can turn bad and and yelling not going to make any thing better..have a good rest of your day..And stay safe on the web of net and of life..

31-Jul-2022 23:55:52

Oct 2017

Corder

Posts: 27,892 Sapphire Posts by user Forum Profile RuneMetrics Profile

Oh no worries everyone gets frustrated when things just don't work out the way they should. Yep hopefully just a bug. It wouldn't hurt going through your security though just in case. https://support.runescape.com/hc/en-gb/articles/207498275-Securing-your-account

Until next, happy scaping Life is like a camera: Just focus on what's important, capture the good times, develop from the negatives, and if things don't work out, take another shot !

01-Aug-2022 00:06:18

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