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OSRS KEEPS GETTING ME BANNED

Quick find code: 408-409-917-66277496

GodRobotGirl

GodRobotGirl

Posts: 18 Bronze Posts by user Forum Profile RuneMetrics Profile
Some how someone keeps getting into my osrs account and botting getting me banned. This is the second time I go to log in and it says account locked. To find a ban message in my message center. My account is secured I have changed my email numerous times and my password. Does the password for both osrs and rs3 not change at the same time? No ones getting my password off my pc. How are people hacking runescape to get peoples password? I spent 20 years off and on playing this game, Got a 20 year cape, and almost all levels 70+ with all 90+ combat skills just to have a ban show up out of no where twice for osrs. I dont play osrs. What is going on jagex? This makes me want to give up on this game forever. Its a really depressing moment to know I spent all those years to get this account where it is and obtain a cape for playing for 20 years of my life. to lose all of it to a security issue with the old version of the game I never play. Plus my accounts linked to steam, how does this even happen. theres no way I have adware on my pc. no one has access to my emails. And it really doesnt seem possible someone got my password in any way other than hacking osrs somehow. Spent hours getting back into my account on the website trying to figure out how to even contact jagex about this. super annoyed and pissed this keeps happening. All you botters and account thieves are horrible people, ruining the game for everyone.....

31-Mar-2023 09:01:07

Asahel Frost
Dec Member 2007

Asahel Frost

Posts: 16,541 Opal Posts by user Forum Profile RuneMetrics Profile
Hi GodRobotGirl.

Check to see if there are any social media accounts linked to your OSRS account that the hijacker could use to log in - Google, Steam, Apple or Facebook.

Check your Steam account security. If a hijacker has access to that, they could use that to log in to the linked OSRS account. Glad to be of service :) (Powered by GPP™ - Share and Enjoy!)
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31-Mar-2023 09:53:26 - Last edited on 31-Mar-2023 09:55:38 by Asahel Frost

Starl

Starl

Posts: 200 Silver Posts by user Forum Profile RuneMetrics Profile
I hope you get to the bottom of it. I understand your frustration and hope you do get it resolved. Your best bet is to speak to @Jagexsupport on twitter. Do this on a fresh device.
This won't guarantee anything but it's the best case scenario.

Good luck.

01-Apr-2023 04:34:08

GodRobotGirl

GodRobotGirl

Posts: 18 Bronze Posts by user Forum Profile RuneMetrics Profile
thank you, after reading everything everyone posted i found they got in through a recovery email linked to my new email. I changed everything set up 2 step again, put a bank pin on rs3, and also put one on osrs. i logged in the other day to find my guy in ferox enclave and the bank pin deactivated. i completely erased every saved password on google. unlinked from steam. and now theres only a 1 day wait on osrs bank pin so im assuming i found the leak. Thanks all

19-Apr-2023 01:02:25

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