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Mac Steam Client Ban? Thread is locked

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2_Tron

2_Tron

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IronRiemann said :
Catalina is below Big Sur, which is stated as the Minimum for using the Steam Client. ...
Can you direct me to the place that offers information about 'minimum requirements for using '
Steam Client
'?
As I weren't notified about said requirements, I just was redirected to the download/installation place of that client.

06-Feb-2023 15:02:08

2_Tron

2_Tron

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Hold your horses ...

Let me bring you back to what '
Jagex
' have said about 'minimum requirements', ... these can be found here -> (link) ... Recommended specifications brought up in '
Jagex's Support Centre
'.
THAT ... is the bottom line, although it could have changed slightly, so far.

What '
Steam
' does recommend could be something based upon data Steam has about its users.

Big Sur isn't that old nor being the oldest but I do not know if they are going to change that in the near future. I hope they don't ... but giving good advice is giving advice about circumstances that create a perfect environment without any issues whatsoever improving a players joy to play an online game without any hassle.

Somehow, somewhere, you did something else you aren't telling us that triggered your inconvenience you are trying to get rid of.
You don't need to be a QA Engineer or anything else for that matter to solve it ...

06-Feb-2023 21:08:50

IronRiemann

IronRiemann

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2_Tron said :
Somehow, somewhere, you did something else you aren't telling us that triggered your inconvenience you are trying to get rid of.


Yes, clearly there's something that was detected that is solid enough for both the ban and the denial of the appeal, but, if there's any info of relevance that I haven't provided it's either because it's not related to empirical facts (like issues of motive), would be providing too many personal details (and those things are very unlikely to have any empirical observations from Jagex's anti-cheat team either), or I don't know of it or why it would be remotely relevant to RS, with one weak exception I have now thought of: I have used the Wayback Machine and Archive-It to view old versions of the RuneScape website quite a lot (I'm big into web archaeology), and I had clicked links from the Wayback Machine to the proper RuneScape website, which could be construed as a violation of Original message details are unavailable.
Changes parts of our game. Copying the code we use to run our games is not allowed. Using edited versions of our game code is not allowed. Other software that shows pages or content from our website(s) must not be used to go to our website unless the software follows all of our other rules
But, the restoring of RuneScape to the Wayback Machine was specifically requested by Mod Allstar (https://twitter.com/JagexAllstar/status/1524672421705433088), should "follow all of our other rules", and those actions wouldn't have been associated with any particular account, so it doesn't explain why only IronRiemann would be banned and Livingfossil and FreeFossil would not be. I know I cannot prove I'm not lying in a forum post, but, as far as the situation appears to me, I still have no clue what I did wrong. But, with the Steam Client theory out of the picture, I think at this point starting to play again hoping the mysterious cause of my ban is out of my setup/gameplay is the only course of action.

06-Feb-2023 22:08:28

IronRiemann

IronRiemann

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Oh sorry, thing I didn't include in that last post: I'm pretty sure the Mac 10 requirement listing is for the normal client whose download link is just to the right of it, not the Steam Client, but it's a moot point anyways.

I've played RuneScape while also having jobs made in Qiskit running in the IBM Quantum Cloud that don't have to do with RuneScape (which I naturally played while waiting through long queues). Shouldn't be relevant since it was between the browser and IBM's systems, but in my attempts to cool off emotionally over all this I'm just jokingly imagining the impossible crackpot scenario of me running a program on a quantum computer while playing RuneScape accidentally screwing with causality.

06-Feb-2023 22:11:15 - Last edited on 07-Feb-2023 04:16:25 by IronRiemann

2_Tron

2_Tron

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@IronRiemann, it is obvious that you do a lot, besides playing RuneScape, and that a thing or 2 could have triggered your inconvenience.

My advise to you is ... do not challenge Jagex's Systems for whatever different reasons, you might challenge your own credibility.

07-Feb-2023 08:16:43

IronRiemann

IronRiemann

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Eh, sure, I've definitely been going into overly speculative theories for all this, though my real identity isn't seriously traceable from this publicly AFAIK, it's still wise to not go too far anyways, anonymity should not change anything here.

07-Feb-2023 14:45:31

Jipopotoman
Feb Member 2024

Jipopotoman

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Hi IronReiman, just wanted to say thanks for posting this, it has been really helpful and interesting.
I should preface by letting you know that any one Jmod can ban more than 2million accounts in any one year, so their margin of error would understandably be quite large. I guess what I'm trying to say is that a lot of your words are leaning on the side of you having unknowingly done something wrong, but from everything I've read it's more likely you just got randomly banned like so many before you. I also understand their detection methods must be kept secret for prevention of further bots but they should be a support company first and foremost. As paying (or even free) customers, they should tell us how to not have hours of our life and real money thrown away when we appeal if we're claiming to be legitimate. At this juncture, they have essentially taken the stance of bot banning priority 1, legitimate playing customers priority 2. I'm sure we would all rather be surrounded by 10 bots than to be banned innocently.
We shouldn't be afraid to log into our own accounts. My 3 accounts membership expire in 2 days and I just can't in good faith renew until this is sorted/they let us know what we can do to avoid their false detection.
I do have one question though (I'm sure you'd have brought it up if you did) but were you using a VPN at any point whilst logged in? Or were you ever logged in on a public WIFI/on the mobile network?

07-Feb-2023 23:11:36 - Last edited on 07-Feb-2023 23:27:21 by Jipopotoman

IronRiemann

IronRiemann

Posts: 29 Bronze Posts by user Forum Profile RuneMetrics Profile
@Jipopotoman I was not using a VPN or public WiFi, stated at the end of Post 5. I disagree with your understanding of Jagex's motives and it's not a good way to improve anything.

One last realization: I have used the alarm timer you get when you search "timer" on Google in Chrome to know when roughly to do overloads in Nightmare Zone. This technically would be a "thing in browser that affects how I play RuneScape" I hadn't considered but not in any software interaction sense.

08-Feb-2023 17:18:16 - Last edited on 08-Feb-2023 17:28:18 by IronRiemann

IronRiemann

IronRiemann

Posts: 29 Bronze Posts by user Forum Profile RuneMetrics Profile
Okay, so I have restored my membership, and plan on playing a bit on this account. At least this time I know to wait on the appeal until I'm very sure no other important information can be obtained. I have opted NOT to go with my previous idea of playing on FreeFossil first since it's an account I'm more okay with losing as I felt it dishonest to do that for only that purpose. However, I did the Java update in the meantime and the official client isn't loading (I see another thread on the Tech Support subforum with a solution). Working that out now.

Since my last playing I have unconnected my account from Steam, changed my password, and upgraded to Ventura 13.2. I will now always play with no other apps running on my computer aside from the Mac's built-in Activity Monitor 10.14 (1107), along with not enabling the 2FA to be remembered on this computer for 30 days (but definitely keeping the 2FA active). I will occasionally look at the Activity Monitor for suspicious processes.

Once again, I will state, though this is a matter of motive and not empirical facts and I cannot prove I am not lying, that I have absolutely no interest in breaking the rules and wish to preserve game integrity.

EDIT: Per YtHaar-Mej's advice on https://secure.runescape.com/m=forum/c =O vfJdZ34DJs/forums?409,410,835,66267908,3,347419292,#3 (I still can't get links to work on the forums normally) I am now using jre-8u331 as my Java version. Beginning to play now with no Mac apps other than Old School RuneScape and Activity Monitor running on my Mac.

11-Feb-2023 15:24:31 - Last edited on 11-Feb-2023 18:11:53 by IronRiemann

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