Hi IronReiman, just wanted to say thanks for posting this, it has been really helpful and interesting.
I should preface by letting you know that any one Jmod can ban more than 2million accounts in any one year, so their margin of error would understandably be quite large. I guess what I'm trying to say is that a lot of your words are leaning on the side of you having unknowingly done something wrong, but from everything I've read it's more likely you just got randomly banned like so many before you. I also understand their detection methods must be kept secret for prevention of further bots but they should be a support company first and foremost. As paying (or even free) customers, they should tell us how to not have hours of our life and real money thrown away when we appeal if we're claiming to be legitimate. At this juncture, they have essentially taken the stance of bot banning priority 1, legitimate playing customers priority 2. I'm sure we would all rather be surrounded by 10 bots than to be banned innocently.
We shouldn't be afraid to log into our own accounts. My 3 accounts membership expire in 2 days and I just can't in good faith renew until this is sorted/they let us know what we can do to avoid their false detection.
I do have one question though (I'm sure you'd have brought it up if you did) but were you using a VPN at any point whilst logged in? Or were you ever logged in on a public WIFI/on the mobile network?
07-Feb-2023 23:11:36
- Last edited on
07-Feb-2023 23:27:21
by
Jipopotoman