So as the title says, I need help.
For nearly 2 years I have been locked out of one of my accounts. The problem is the Google Authenticator. The account in question is called “Ai L” which had hundreds of hours of gameplay time.
The problem is this, the authenticator was on a old phone,which I no longer have, I used my girlfriends email for the Google authentication, we no longer have access to that email either, after numerous attempts of trying to recover the account and after using the correct information such as bank details, irl name , dates etc, I still cannot get access, I know the current password and always get stuck on the 2fa part.
I am pleading someone look into this and help me, the account is sentimental to me as it has a lot of hours put into it .it hasn’t been logged in for years and if checked will be proven, I have also posted on Reddit trying to reach out to one of the j mod team who could possibly help me with my query, thanks ever so much. Adam
16-Mar-2023 20:44:24