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75 keys for 75 keys promotion Thread is locked

Quick find code: 366-367-470-66084887

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King Aeolus
May Member 2023

King Aeolus

Posts: 11 Bronze Posts by user Forum Profile RuneMetrics Profile
I just posted the same issue, this is stupid Jagex needs to resolve this, I love the game but they are betraying us financially... It is technically illegal here, and they can be sued over it... Bait-and-switch is not legal in Michigan, JUST SAYING JAGEX....

My thread 366-367-82-66084924

21-Feb-2019 22:42:34 - Last edited on 21-Feb-2019 22:43:24 by King Aeolus

Darkside1988

Darkside1988

Posts: 1 Bronze Posts by user Forum Profile RuneMetrics Profile
I got this offer also, seemed suspicious when I clicked on the offer in game and it brought me to the store but didn't show any kind of one time offer being added at the checkout. I went ahead with buying the 75 keys but didn't get the extra 75.

22-Feb-2019 00:09:41 - Last edited on 22-Feb-2019 00:17:47 by Darkside1988

L egendaryy
Oct Member 2023

L egendaryy

Posts: 1 Bronze Posts by user Forum Profile RuneMetrics Profile
it happened to me also. this is a scam.. i log in, its 12 hours until the double xp weekend, i get a pop up, saying there is a one time offer, only for me, buy 75 keys, get 75 for free! can only be claimed once!
where the fuck are my extra keys? i demand my keys, or a refund, this is rediculous

22-Feb-2019 00:50:09

Tren
May
fmod Member
2003

Tren

Forum Moderator Posts: 92,605 Emerald Posts by user Forum Profile RuneMetrics Profile
Original message details are unavailable.
Thank you both for reporting this to us; I am sorry to hear this, and while I will also share your reports with the team, I recommend to use this support article here: https://support.runescape.com/hc/en-gb/articles/206793599 , where you will find a "Contact Us" button at the end to directly get the support team to help you.

This article is about common issues with your credit card but the contact button can be used as long as you provide as much information as possible in the "other information" space.

I hope this helps and I am moving this thread to the "Community Led Payment Support" in the meantime as well.
~Tren

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22-Feb-2019 01:35:17

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