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Foreign language fansites

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Frankventura
Oct Member 2009

Frankventura

Posts: 316 Silver Posts by user Forum Profile RuneMetrics Profile
Hello everyone. I'm Frankventura, the admin of RSPortugal.

Today I read the topic on the Official Supported Fansites and I found out that my fansite, RSPortugal, and also other foreign language fansites, like Francoscape, Latinoscape, Lunagang and others, aren't anymore on that list.

I wanted more information on this and why many Fansites aren't anymore on the list of supported fansites and other important informations on this issue.

Cheers,
Frankventura

04-Mar-2014 14:30:23

DieHunted
Mar Member 2023

DieHunted

Posts: 6,747 Rune Posts by user Forum Profile RuneMetrics Profile
I agree with you, I think a small portion of our bilingual players which knows some English but always play on the English servers would like to know some fansites that support their language. Whither it is Spanish, French, Dutch or any other language besides English. We are all one Community and players who enjoy playing this amazing game and I feel that Foreign Fansite should have the same support as English Fansites.

If there is issues with understanding their Language or like the direction of their site I think it would be time to introduce a foreign language Staff for Fansite Curator to take care of our foreign language fansites and help them get the support they needed, within their Communities, or if they have a english translation of their fansite then they can get support on the English side.

But at the end of the day we are all one Community with common goals and that is doing something for the RuneScape Community.

Best of luck Frankventura with why Foreign Language fansites are not supported, I hope you can get some kind of response from Infinity... I wish I had the information for you to help in some way.

~DieHunted
DieHunted

04-Mar-2014 15:25:26

1st Uruk Hai
May Member 2011

1st Uruk Hai

Posts: 3,706 Adamant Posts by user Forum Profile RuneMetrics Profile
Dear Frankventura,

JaGeX doesn't currently support fansite in other Languages than English. That's probably why they removed your and other foreign language sites from the supported Fansites list. They are looking to support foreign fansites in the future again tho, keep your eye open for further details from Mod Infinity.

Hope this answers your question.

Kind regards,
1st Uruk Hai.
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04-Mar-2014 15:25:48 - Last edited on 04-Mar-2014 15:29:09 by 1st Uruk Hai

DieHunted
Mar Member 2023

DieHunted

Posts: 6,747 Rune Posts by user Forum Profile RuneMetrics Profile
1st Uruk Hai said :
Dear Frankventura,

JaGeX currently doesn't currently support fansite in other Languages than English. That's probably why they removed your and other foreign language sites from the supported Fansites list. They are looking to support foreign fansites in the future again tho, keep your eye open for further details from Mod Infinity.

Hope this answers your question.

Kind regards,
1st Uruk Hai.


Foreign fansites still can be supported if they have a english translation, if you notice FransicoScape has a english translation of their site and most of their quests and guides, so it is not hard to Support a fansite that can already meet silver/gold, but their focus is for the Language they know.

So I don't see how they need a new support system when they can just meet the one which is set now for all fansites.

~DieHunted
DieHunted

04-Mar-2014 15:31:28

1st Uruk Hai
May Member 2011

1st Uruk Hai

Posts: 3,706 Adamant Posts by user Forum Profile RuneMetrics Profile
Dear DieHunted,

This is what Mod Infinity told me:

Original message details are unavailable.
At present we don’t officially support language fansites (...). We are looking at supporting language fansites soon.


He gave no further explanation, just what I quoted.

I do understand that fansites in multiple languages - if english is included - get support, but most likely, the support will be based on the English part of the site. I understand that they can't realy support foreign sites, as they don't know what it says. Makes them unable to check if everything is legit and such I think.

Best Regards,
1st Uruk Hai.
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04-Mar-2014 16:13:30

Frankventura
Oct Member 2009

Frankventura

Posts: 316 Silver Posts by user Forum Profile RuneMetrics Profile
Thank you DieHunted and 1st Uruk Hai for your informations.

I can understand that the mods might not be able to understand what's written in the foreign fansites and thats a limitation to their work with Fansites.

But Jagex has some resources they can use for their advantage in order to solve this language issue.

I do also know that Jagex isn't only played in english. There's also german, french, portuguese and spanish servers, 100% on those languages. And there's also a team of moderators and employed people that do, in fact, speak those languages.

I don't know what kind of support did the other foreign fansites have, but RSPortugal not only had the support of the main fansite jagex mods, but also from some of the brazillian mods who maintain the portuguese servers. Mod Luiz, for example, used to pm me in game to talk about RSPortugal. I think that Mod Luiz and other Portuguese/Brazillian JMods could help out Mod Infinity to check on my Fansite, despite the fact that I'm also able to translate my fansite and contact you in English. And maybe some other foreign language JMods could help Mod Infinity and solve this issue.

This is just my opinion and a suggestion on how to try to solve out this issue.

Cheers,
Frankventura

04-Mar-2014 19:43:52

DieHunted
Mar Member 2023

DieHunted

Posts: 6,747 Rune Posts by user Forum Profile RuneMetrics Profile
I agree, that there are resources out there that can help with supporting Foreign Language fansite if translation is a issue, but just even off of that the Fansite support system can work great with foreign language fansites. When it comes to support the Jagex staff of those foreign language can offer the support and helping hand within their Communities. When it comes to Promotions they can just promote within their Language Communities, and news letters, and if that fansite offers a Translation version for English then they can be promoted within the English Community news letters.

Why have such great foreign language fansites suffer.... I am glad that the new Fansite support system is fixed and I really hope my Foreign Language fansites have the same opportunities I have, maybe highlight them as a foreign language fansite.

Foreign language support always been on a low, even with Jagex staff's for their Communities and that is something that might be looking into but I hope they have the same opportunities, because there is not to many foreign language fansites for RuneScape... When you have a fansite that is dedicated to put time into their fansite for the RuneScape Community and be a resource for players that is something that should have some level of support, and currently Foreign Language fansites might need a mention to let players who speak in that language know that there is a fansite written within their language that can be a resource for guides or quests or a community for them.

~DieHunted
DieHunted

04-Mar-2014 21:00:05

Ilovearagorn

Ilovearagorn

Posts: 1,694 Mithril Posts by user Forum Profile RuneMetrics Profile
1st Uruk Hai said :
Dear DieHunted,

This is what Mod Infinity told me:

Original message details are unavailable.
At present we don’t officially support language fansites (...). We are looking at supporting language fansites soon.


He gave no further explanation, just what I quoted.

I do understand that fansites in multiple languages - if english is included - get support, but most likely, the support will be based on the English part of the site. I understand that they can't realy support foreign sites, as they don't know what it says. Makes them unable to check if everything is legit and such I think.

Best Regards,
1st Uruk Hai.


Excuse me? I guess no-one told the language specific sites that, to their knowledge, currently have support?

05-Mar-2014 13:55:24

1st Uruk Hai
May Member 2011

1st Uruk Hai

Posts: 3,706 Adamant Posts by user Forum Profile RuneMetrics Profile
Ilovearagorn said :
1st Uruk Hai said :
Dear DieHunted,

This is what Mod Infinity told me:

Original message details are unavailable.
At present we don’t officially support language fansites (...). We are looking at supporting language fansites soon.


He gave no further explanation, just what I quoted.

I do understand that fansites in multiple languages - if english is included - get support, but most likely, the support will be based on the English part of the site. I understand that they can't realy support foreign sites, as they don't know what it says. Makes them unable to check if everything is legit and such I think.

Best Regards,
1st Uruk Hai.


Excuse me? I guess no-one told the language specific sites that, to their knowledge, currently have support?


He told me in an E-Mail when I wanted to get Support for my Fansite :( .

~Uruk Hai
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05-Mar-2014 14:04:09

Mod Infinity

Mod Infinity

Jagex Moderator Forum Profile Posts by user
Officially, as on the public facing forum language sites aren't listed as it's impossible for me to support you fully as I only speak English. I am liaising with other JMods to try and set up some formal support, I can of course promote events, tweet cool stuff and join friends chats, which I find to be the most beneficial form of action, but in regards to putting language fansites on the public facing thread that's still on temporary hold.

Thanks,
Follow @JagexInfinity on Twitter Head of PMod Recruitment Mod Infinity
Mod Infinity
Senior Player Support Manager

05-Mar-2014 15:41:41

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