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Wizdean

Wizdean

Posts: 3 Bronze Posts by user Forum Profile RuneMetrics Profile
I'm sorry for posting here, but I am very frustrated in trying to process an email to payment support for a purchase in Solomon's.

I apparently clicked on "Earn RuneCoins" link while trying to use Loyalty Points to purchase a Wicked Pouch. After I realized that I clicked the wrong button, I went back to "Purchase with Loyalty Points".

Then I logged back into my account and discovered I have two Wicked Pouches.

I have spent over 30 minutes looking for a link, email address, some way to send this email, but I'm in some loop that keeps showing me the message "We aim to respond to all queries within 48 hours" but I am unable to send my query.

Can someone please give me some guidance in sending this message, finding the link, etc.

Thank you,

Wizdean

04-Nov-2015 21:57:33

Seeker
Jun Member 2008

Seeker

Posts: 65,657 Emerald Posts by user Forum Profile RuneMetrics Profile
Could older treasure hunter items such as dragon ceremonial and skilling outfits be changed to function akin to newer items in that when they're keepsaked only a replica is put inside the keepsake box while the physical item is not removed from our posession?

Recolourable items like dragon ceremonial and queen's guard are a bit annoying as keepsaking one item effectively renders you unable to recolour any of the other items part of the outfit as there is no way to obtain duplicates meaning the only possible solution as of now is to remove pieces from keepsake box first. :/

08-Nov-2015 05:52:00 - Last edited on 08-Nov-2015 05:52:15 by Seeker

Dowa
Aug Member 2023

Dowa

Posts: 6 Bronze Posts by user Forum Profile RuneMetrics Profile
the arcane fishing animation loops kinda looked ugly and unsastifying. what would be better is for my character to stay in the arcane fishing position instead of standing back up straight while im still fishing

12-Nov-2015 11:15:08

L M Jane
Sep Member 2009

L M Jane

Posts: 389 Silver Posts by user Forum Profile RuneMetrics Profile
Wizdean said :
I'm sorry for posting here, but I am very frustrated in trying to process an email to payment support for a purchase in Solomon's.

I apparently clicked on "Earn RuneCoins" link while trying to use Loyalty Points to purchase a Wicked Pouch. After I realized that I clicked the wrong button, I went back to "Purchase with Loyalty Points".

Then I logged back into my account and discovered I have two Wicked Pouches.

I have spent over 30 minutes looking for a link, email address, some way to send this email, but I'm in some loop that keeps showing me the message "We aim to respond to all queries within 48 hours" but I am unable to send my query.

Can someone please give me some guidance in sending this message, finding the link, etc.

Thank you,

Wizdean

Account tab I believe is where you need to go & I know they did have an email that you could contact them thru a long time ago but not sure if that's active any more. Most of all their mail I think now is in game. Have you tried taking a picture of the email, maybe pasting it on something like Paint or uploading it as a Push type picture. I know others use that I haven't ever personally. But I believe your going to have to go into the Billings & Support area to try & contact them. I've had Jmods help me with purchases in the past that had to do with Solomon's. They will get back to you with the one that says 48 hrs. They probably don't need to have a picture sent as they already see everything attached to your acct.

15-Nov-2015 10:29:10

L M Jane
Sep Member 2009

L M Jane

Posts: 389 Silver Posts by user Forum Profile RuneMetrics Profile
Yes I just checked that area. Just log into RS homepage & choose Account at the top go over to the right side there are 3 options on the right one is Billing & Support, click that & use the drop down menu to choose what is appropriate. It may take you thru to some simple fixes but some where there will be an option if none of that is your problem, & will let you contact them. Good luck.

15-Nov-2015 10:32:39

Mod Wolf

Mod Wolf

Jagex Moderator Forum Profile Posts by user
Elke said :
Hey guys, I didn't want to make a whole new topic for this, because I don't think this is a major bug that can't be automatically fixed over time, plus I don't think a player would be able to help me with this anyway, but I've just bought the "sad walk" animation and it doesn't work.

I have activated, deactivated and reactivated it to get it to work, but for somee reason, my walking animation remains the standard one, eventhough it says the "sad walk" is activated. This could just be a laggy problem from my side (I still lag a lot on low detail) but I was wondering if anyone else had this problem.

Looking at your account, it's likely because you seem to be wearing weapons that are unsheathed. These walk anims require your weapons to be sheathed to work!

This can be done with the hotkey "*" if your hotkeys haven;t been changed.
@JagexWolf

21-Dec-2015 16:35:48

GOD JWilly
Sep Member 2023

GOD JWilly

Posts: 824 Gold Posts by user Forum Profile RuneMetrics Profile
hello, I wanted to lay a few things on the table that I hope can be soon
addressed and considered. (on rs3)

after a some interaction skilling and killing the "clear" setting for the sunglasses
will become chromed and reflective rather than see through. this is something that I would really love to see getting fixed.

the following things I would like to lay on the table are some idea's for
soloman's store.

I would really enjoy more buyable bank spaces.

I would also like to see more (retro) sets in soloman's store.

such as.

- retro dragonhide armor.
- retro gilded armor.
- retro god-rune sets.
- retro accumulator's.

the following are just some things I would love to see added into the
player owned houses.

a majority of us love our player owned houses but there are some things that could
our homes much more relevant.

I would like to see some sort of content added that will have us coming back to our homes more often.

I would love to see an expansion to the storage system in player
owned houses
there could be soo much added to the armor storage and cosmetics.
like being able to store one of every piece of armor and or weapon from
bronze to dragon by maybe adding an armory or something. also an expansion to
pet storage system would be much appreciated.

I think that adding the features of the games room in burthorpe into the game
room in the player owned houses would be amazing. those games are fun
but not many know about that awesome content.


anyway, if you took the time to read my idea's and such.
i'd like to thank you and wish you a wonderful day. happy scaping! =D have a good one!

22-Dec-2015 10:41:05

Mexk
Aug
fmod Member
2006

Mexk

Forum Moderator Posts: 19,606 Opal Posts by user Forum Profile RuneMetrics Profile
Trapy said :
why aren't my items showing that I bought from Solomon's store. I used a bond and my chameleon dye has not appeared any where.

Hi, have they showed up yet?
¸,.•
Mexk
•.,¸

Stand up for what is right, even if you stand alone
¨`'°«„¸¸„»°'
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'°«„¸¸„»°'´¨

28-Dec-2015 00:06:43

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