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Scarecrow Mask

Quick find code: 294-295-89-64037610

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Evil_J35u5

Evil_J35u5

Posts: 471 Silver Posts by user Forum Profile RuneMetrics Profile
Agree with what has been said before RE: putting these game-card items in the loyalty shop. It goes back to what has been said time and time again: You're going to cut off your nose to spite your face if you keep making people (long time members in particular) pay twice for the complete game content. Having supported Jagex from the days when Andrew had to get up in the middle of the night to reboot the servers, it's nice to know where you stand on our continued patronage (Loyalty shop updates? What are those?)
Just as well, from a management perspective, you have too many cooks in the kitchen with regards to revenue generation. If the three key elements (design, implementation, feedback) were all in sync, I think you would have a more positive response to these sorts of offerings as opposed to throwing everything at the wall and hoping something sticks (the buckshot approach). In particular, there is a distinct lack of synergy between the implementation and feedback portions of these revenue generating endeavors that does nothing to take consideration of customer reactions.
Simply offering some constructive criticism. And just so you don't think I'm a complete curmudgeon, I did particularly enjoy the updated dungeons (Taverly, Brimhaven, etc). Quite spiffy indeed.

11-Oct-2012 21:06:04

Mod Daezhun

Mod Daezhun

Jagex Moderator Forum Profile Posts by user
@Diango - That's probably something you're best to ask our Billing Support team. There is a link on the OP of this thread, or you can visit the Billing forums. The QFC for Billing forums is: 291-292 :)
As for everyone's questions regarding recurring membership if you pay automatically each month via card you can simply add the game card to the account and what that will do is freeze the recurring payments, then resume once again at the end of the game card's time.

11-Oct-2012 21:11:32 - Last edited on 11-Oct-2012 21:12:31 by Mod Daezhun

Phelge

Phelge

Posts: 2 Bronze Posts by user Forum Profile RuneMetrics Profile
Hi Jagex,
All I have to say is this:
Every item that comes with gamecards (they pay to play) must be available to recurring membership (they also pay to play) through the Loyalty program.
I have read that the suggestion will be passed through.

11-Oct-2012 21:12:53 - Last edited on 11-Oct-2012 21:14:25 by Phelge

Moskoe
Apr Member 2015

Moskoe

Posts: 707 Steel Posts by user Forum Profile RuneMetrics Profile
ok, 1 question. why are these promotions never included in the behind the scenes videos or discussed as future content/guarenteed content in polls or in forums?? it seems to me a heads up would be nice. some people have budgets to handle you know.
and why should loyal recurring member customers have to pay extra to get these game card rewards huh?
ok thats two questions...=P

11-Oct-2012 21:13:21 - Last edited on 11-Oct-2012 21:13:50 by Moskoe

Delinquent09

Delinquent09

Posts: 985 Gold Posts by user Forum Profile RuneMetrics Profile
Just curious if we have to get the membership or if we can claim spins/runecoins and still get the mask. Ive got reoccuring membership so if i could just claim spins or runecoins that wouldnt be so bad in comparison to adding another 90/100 days i dont need on my membership.

11-Oct-2012 21:13:56

Moskoe
Apr Member 2015

Moskoe

Posts: 707 Steel Posts by user Forum Profile RuneMetrics Profile
"As for everyone's questions regarding recurring membership if you pay automatically each month via card you can simply add the game card to the account and what that will do is freeze the recurring payments, then resume once again at the end of the game card's time. "
here's the gripe as seen in many other questions from those with recurring memberships.
the
game
cards
cost
us
extra.

what part of that is so incomprehensible?

11-Oct-2012 21:15:10 - Last edited on 11-Oct-2012 21:29:48 by Moskoe

Din0mite
Oct Member 2020

Din0mite

Posts: 16 Bronze Posts by user Forum Profile RuneMetrics Profile
Explain to me how people with a monthly draft membership aren't important enough to get in on these deals? I've been drafted every month for almost five years, and this is the thanks I get.
You rather suck sometimes, Jagex.

11-Oct-2012 21:25:40

Nevelle9999

Nevelle9999

Posts: 237 Silver Posts by user Forum Profile RuneMetrics Profile
Really?? No thanks. I don't want to be paying $22.50 plus tax for a new membership just to be getting a mask. I rather pay the 3 months and not pay tax just to get the mask. Jagex, you failed again (unless if I do get the mask in game lol).
Oh yeah! 3 months membership = 90 days (maybe a bit more, it all depends).

11-Oct-2012 21:30:47 - Last edited on 11-Oct-2012 21:31:31 by Nevelle9999

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