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The Jagex Account Guardian Thread is locked

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13-Sep-2012 06:11:53

MustyK

MustyK

Posts: 21 Bronze Posts by user Forum Profile RuneMetrics Profile
please someone help me ,there has to be a way of changing the questions,what if i forgot one of the question,im a human not a machine to remember them for as long as im playing runescape.please just send the questions or do something i beg you.

13-Sep-2012 08:39:02

Von Sparhawk

Von Sparhawk

Posts: 325 Silver Posts by user Forum Profile RuneMetrics Profile
Atten Jagex Staff:
I want to use JAG but when I send an email to start the process nothing comes back to my account I have set up with Jagex for email and it doesn't go to my spam folder either. So I have no idea where to go from here to get it going. Please help. Ive tried your Support page without any sucess as the thread i need to leave the message in is locked.
PS all my other jagex mail comes to me without fail.

13-Sep-2012 08:55:26

Mizz Lillith

Mizz Lillith

Posts: 280 Silver Posts by user Forum Profile RuneMetrics Profile
ok this stinks,
i activated the acct guardian and answered all 3 questiions right and it said one or more answers were wrong now i have to wait 24 hours before being able to sign in to my acct and hope it doesnt say it tomarrow. if thats is the case i want the acct guardian deactivated. i have been playing for 5 years now and have to deal with what may be a glitch and have prepaid for 6 months. hates this update!!!!!!!!!
A Faithful Rs player
Lillygal
:@ :( :@ :(

13-Sep-2012 14:35:58

Harpythyme
Feb Member 2008

Harpythyme

Posts: 50 Iron Posts by user Forum Profile RuneMetrics Profile
I had to turn this off, and it took days!!!
:@
1st even after i printed out the page so i would not forget the questions nor the answers, it still would not let me add another computer.
2nd i went to change my ********. it messed with that also. i had to use an old 1 that i had in the past. i do not like repeating them.
3rd all this kept me from playing on any computer for like 3-4 days.
cant this be made easier and cant we get it right? i mean it was hard just skyping and not playing. ugh worst times o me life!!!

13-Sep-2012 17:25:46

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