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Promissory Notes Coming Today!

Quick find code: 294-295-72-63970398

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Sep Member 2011

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Posts: 4,879 Adamant Posts by user Forum Profile RuneMetrics Profile
@EVERYONE
Firstly Have you been a member for all of August (1st of August 12:00am GMT till the 1st of September 12:00am GMT, With no membership GAPS MORE than 24 HOURS)?
Secondly Have you tired logging out and logging back in with at least one free inventory space.
Additionally If you still don't get it please try logging out and and back in, into to a different world, this could help prompt it to pop up.
Furthermore please try speaking to Diango to see if he gives it.
Finally if it still does not appear please contact billing support on Quick find code: 291-292-4-63573750
~Tele
Ray
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of Bass and Drums

04-Sep-2012 20:01:52

J3F
Jan Member 2021

J3F

Posts: 2,033 Mithril Posts by user Forum Profile RuneMetrics Profile
Steps to Contact Billing Support
1) Log into Webpage up near Play Now!
2) Click on forums.
3) Click on the billing support forums.
4) Click on the billing support forum intro thread.

To Send a Ticket follow these steps:
5) Click on Message Centre which is highlighted in yellow.
6) Reenter login details.
7) Follow the onscreen intructions.

To send an email follow these steps:
5) Click on Email Billing Support which is highlighted in yellow.
6) Copy the email address.
7) Send an email to that address.
Email: billingsupport@jagex.***
not a angel

04-Sep-2012 21:06:03

Wert5467
Nov Member 2019

Wert5467

Posts: 1 Bronze Posts by user Forum Profile RuneMetrics Profile
It is now 4 days into September and I have yet to receive a promissory note for August. My inventory was empty at the time and I have been a member every day in August.
I was just curious what happened to it?

04-Sep-2012 22:20:59

Ignore List
Sep Member 2011

Ignore List

Posts: 4,879 Adamant Posts by user Forum Profile RuneMetrics Profile
@Wert5467
Firstly Have you been a member for all of August (1st of August 12:00am GMT till the 1st of September 12:00am GMT, With no membership GAPS MORE than 24 HOURS)?
Secondly Have you tired logging out and logging back in with at least one free inventory space.
Additionally If you still don't get it please try logging out and and back in, into to a different world, this could help prompt it to pop up.
Furthermore please try speaking to Diango to see if he gives it.
Finally if it still does not appear please contact billing support on Quick find code: 291-292-4-63573750
~Tele
Ray
|
Need Help?
Try the Support Centre |
Owner
of Bass and Drums

04-Sep-2012 22:30:43

Mr Hague

Mr Hague

Posts: 40 Bronze Posts by user Forum Profile RuneMetrics Profile
I was a member all the way through august! My homepage never notified me on not being a member and I checked if I renewed my membership...But I did not get my 300,000xp? It's not in my bank, nor in my inventory...I rejoined for the loyalty programme and just because I was completely bored...But I find being bored is better than being lied too, not renewing at the end of this month.

04-Sep-2012 22:49:47

Dutch Unit

Dutch Unit

Posts: 4 Bronze Posts by user Forum Profile RuneMetrics Profile
I have an question about the exp note. I really wanna make an summoning pure.(3+7) so i can get a spirit kyatt. But if i make a New account tomorrow(with membership) will i get the exp note? Idd if i only get the 350k 1 . Plz respond.

04-Sep-2012 22:54:07

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Sep Member 2011

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Posts: 4,879 Adamant Posts by user Forum Profile RuneMetrics Profile
@Mr Hague + iStrengthPk5
Firstly Have you been a member for all of August (1st of August 12:00am GMT till the 1st of September 12:00am GMT, With no membership GAPS MORE than 24 HOURS)?
Secondly Have you tired logging out and logging back in with at least one free inventory space.
Additionally If you still don't get it please try logging out and and back in, into to a different world, this could help prompt it to pop up.
Furthermore please try speaking to Diango to see if he gives it.
Finally if it still does not appear please contact billing support on Quick find code: 291-292-4-63573750
~Tele
Ray
|
Need Help?
Try the Support Centre |
Owner
of Bass and Drums

04-Sep-2012 23:39:29

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