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Promissory Notes Coming Today!

Quick find code: 294-295-72-63970398

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PhantomPoo

PhantomPoo

Posts: 1 Bronze Posts by user Forum Profile RuneMetrics Profile
This is really ******* annoying because for people who have been members for years and then ended it this month for like 10 days, have missed this and its a pile of bs because they didnt get anything for being members for the other years?

01-Sep-2012 14:20:35

J3F
Jan Member 2021

J3F

Posts: 2,033 Mithril Posts by user Forum Profile RuneMetrics Profile
@stezaftw and Biermonk
Please try logging out and back in with at least one free inventory space, if it does not appear please log out and back in, into a different world as this could prompt the pop up. if it still does not come please contact billing support on Quick find code: 291-292-4-63573750
not a angel

01-Sep-2012 14:21:13

J3F
Jan Member 2021

J3F

Posts: 2,033 Mithril Posts by user Forum Profile RuneMetrics Profile
Mod Jetgoat:
"Hi All,
In the summertime, when the weather is hot, you can take part in, whatever offer we got...
(I decided to stop writing my own lyrics to that song before I butchered it!)
We are getting a lot of queries regarding missing Promissory Notes that should have been delivered today if you were a member throughout August.
If you think you qualify for the item automatically but can't find it after logging in, then here's some tips on how to resolve the issue and enjoy the benefits of that extra XP:
• The item is added to your inventory or bank on login if you have a space
• If it is added on first login you will receive a pop-up message notifying you of this
• If you don’t have a space simply free up a slot
• Then logout and login to receive the item
• Note that Diango will not hand out the item at the present time
If you've done this and still don't have the XP note it's highly likely this is due to unsuccessful payments or an unexpected lapse in membership, so have a double check. If you are still in doubt then feel free to post up in the ‘Help with Member Benefits’ thread so we can check it out for you! If eligible we can then make sure you receive the full rewards which include the 1 million xp and ‘choose your fate’ items!
Please note that we will need to wait until 1st October 2012 to do this, as due to the way our system works we need a full overview of your Sizzling Summer eligibility. The reason for this is that adding these items sooner could result in duplicate items (depending on what you automatically receive for the month of September) which could render them unusable! I know I wouldn’t want unusable XP bonuses!
We are happy to help and from all of us here enjoy the rest of your summer - feel free to contact us on the forums or by email if you have any billing issue and let us know how we are doing by leaving feedback.
Thanks for your time!"
Contact billing support on Quick find code: 291-292-4-63573750
not a angel

01-Sep-2012 14:22:27

Ignore List
Sep Member 2011

Ignore List

Posts: 4,879 Adamant Posts by user Forum Profile RuneMetrics Profile
Hello Legit w18,
Under your forum picture, it says your membership started on august 2012, did you have a break in membership?
If not please try log out and back in with at least one inventory space, if that does not work please try logging out and back in, into a different work, that should help, if you find it still does not come, please contact billing support on Quick find code: 291-292-4-63573750
~Tele
Ray
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01-Sep-2012 14:52:55

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