Hi Fournaridis,
I know how you feel a few of my friends have not received it yet, I apologies for the long wait all i can say is wait till midnight (1 hour 7 minutes) and log out completly and back in every 30 minutes with 1 inventory space and see how it goes, if you get nothing by midnight it would be best to contact billing support, with the step by step given above.
~Tele
@Aged Dave Midnight in the Uk where Jagex is set up isn't for another hour. Please wait till then before contacting customer support with the following steps:
Steps to Contact Billing Support
1) Log into Webpage up near Play Now!
2) Click on forums.
3) Click on the billing support forums.
4) Click on the billing support forum intro thread.
To Send a Ticket follow these steps:
5) Click on Message Centre which is highlighted in yellow.
6) Reenter login details.
7) Follow the onscreen intructions.
To send an email follow these steps:
5) Click on Email Billing Support which is highlighted in yellow.
6) Copy the email address.
7) Send an email to that address.
Email: billingsupport@jagex.***
Could a j mod please tell me if i am eligable for the note because i bought a 30 day card an redeemed it the same days my friend did in the begining of august and i did not get the note it would be great if a j mod cud help me out
@iCanonYoAzz You look like you are eligible. Wait another hour log in and out with a space in your inventory and if not contact billing support.
@Fail Eplc Same advice.
Lewis
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Quester
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Scottish
31-Aug-2012 23:00:46
- Last edited on
31-Aug-2012 23:01:03
by
Balustan