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Dumblefloor

Dumblefloor

Posts: 16 Bronze Posts by user Forum Profile RuneMetrics Profile
Hey guys, someone please help :( ?
I am wondering if I am still eligible to claim my 350k free xp.
I have been a member all the way through August, although there was a slight error where the card holder reversed the transaction of payment.. My account was frozen for about a week, and I don't know whether it still counts as "being a member..."
I unlocked my account when I had the money (after about a week) would I still be able to collect my free 350k? Please reply as soon as.
Dubstep Meow.

31-Aug-2012 21:18:14

Balustan

Balustan

Posts: 19,291 Opal Posts by user Forum Profile RuneMetrics Profile
@Mojo Ganja I'd contact billing support as I'm not sure.
@Kossith Try relogging with a space in your inventory if not contact billing support.

Steps to Contact Billing Support
1) Log into Webpage up near Play Now!
2) Click on forums.
3) Click on the billing support forums.
4) Click on the billing support forum intro thread.

To Send a Ticket follow these steps:
5) Click on Message Centre which is highlighted in yellow.
6) Reenter login details.
7) Follow the onscreen intructions.

To send an email follow these steps:
5) Click on Email Billing Support which is highlighted in yellow.
6) Copy the email address.
7) Send an email to that address.
Email: billingsupport@jagex.***
Lewis
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Quester
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Scottish

31-Aug-2012 21:19:05

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