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blog:Account Security Features

Quick find code: 294-295-396-66126612

WolfMasterr
Nov Member 2023

WolfMasterr

Posts: 7 Bronze Posts by user Forum Profile RuneMetrics Profile
hello, i would like to seek some help from the mods, or anyone in the know. In the premier club patch notes released today, it shows a table showing the info for each tier and the pricing, it shows 49.99 euro, which would be less then 60$usd, but on the premier club page itself, it shows 75$ usd, so obviously something is wrong on the payment pages. as it should be less then 60. I would like to get help sorting this please, thank you.

17-Nov-2020 02:38:22

Pippyspot
Feb Member 2007

Pippyspot

Posts: 84,190 Emerald Posts by user Forum Profile RuneMetrics Profile
WolfMasterr said :
hello, i would like to seek some help from the mods, or anyone in the know. In the premier club patch notes released today, it shows a table showing the info for each tier and the pricing, it shows 49.99 euro, which would be less then 60$usd, but on the premier club page itself, it shows 75$ usd, so obviously something is wrong on the payment pages. as it should be less then 60. I would like to get help sorting this please, thank you.


Have you double checked you're looking at premier price and not regular membership price?
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23-Nov-2020 05:35:07

Xianeia
Jul Member 2023

Xianeia

Posts: 16 Bronze Posts by user Forum Profile RuneMetrics Profile
Well I finally earlier got a bunch of codes sent but had to do again as none were active any more. I finally got into game.
BUT... Since have loaded up game app and found I have been completely logged
out and...... Yes... I'm unable to access game again as yet again I am stuck waiting on a code to gain access to get into game Again!!!
:(
Seriously if I knew this was going to happen I wouldn't have done this.
As I'm stuck awaiting a code again just to gain access to runescape in game

If i can find a way to reverse it I actually think I will... because this is completely ridiculous having to wait hours for a code just to get into game.

31-May-2023 21:45:58 - Last edited on 31-May-2023 23:52:39 by Xianeia

Xianeia
Jul Member 2023

Xianeia

Posts: 16 Bronze Posts by user Forum Profile RuneMetrics Profile
UPDATE: ... It's been almost 4 hours and I am still unable to get into game, I have still received no code to verify to get into game

Then I find this .....

"What if I don't want to use the Jagex Launcher?

Currently, the Launcher is optional. Eventually, the RuneScape and Old School RuneScape standalone clients will no longer be supported. If you don't want to use the Launcher just yet, you can follow these links to install the standalone RuneScape or Old School clients."




I was stuck out of game for over a year because phone I had all of sudden didn't support RuneScape app.
When I could finally afford a almost new phone finally got back.

I am now wondering, am I going to be facing the same problems again :(

01-Jun-2023 01:41:25 - Last edited on 01-Jun-2023 01:42:13 by Xianeia

Th3 Good Guy

Th3 Good Guy

Posts: 57 Iron Posts by user Forum Profile RuneMetrics Profile
Thank you for sharing this update on RuneScape's account security improvements. It's great to see that Jagex is actively working to enhance the security of players' accounts. The introduction of Backup Codes is a significant step forward, as it provides an additional layer of protection and offers a more robust solution compared to an Authenticator delay.

The emphasis on keeping Backup Codes safe and secure is crucial, and it's reassuring to know that Player Support will assist users in the rare event they lose both their Authenticator and Backup Code. The focus on password complexity and improving the process for moving the Authenticator to a new device is also appreciated.

Account security is a top priority for any online service, and it's good to see RuneScape taking this seriously and working to provide a safer gaming experience for all its players. Your commitment to security is commendable.
~Th3 Good Guy :)

15-Oct-2023 16:14:36

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