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Premier Club 2018 FAQ

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Pippyspot
Feb Member 2007

Pippyspot

Posts: 84,190 Emerald Posts by user Forum Profile RuneMetrics Profile
LuckyFk said :
Hello I recently got my membership transferred from my alt to my main and I'm still missing the Hellion Aura, Cosmetics, + access to vault, I was wondering if there's anyway to fix this. Thank you in advance!

Howdy
Miracle ^_^


If you contacted support about getting your membership transferred and received a message in your message centre about it, it may be possible to reply to that message to let them know of the problem so it can be looked in to :)

If the reply option isn't there, you'll need to open a new ticket with support. To do that, click here , then click 'Contact Us' at the bottom -- In your ticket, explain about your situation and they should be able to help :)
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Pippy ~
Community Helper

16-Dec-2017 22:32:28

Cat Jam

Cat Jam

Posts: 13 Bronze Posts by user Forum Profile RuneMetrics Profile
It's said that you can upgrade your existing Premier Club Membership package, should you opt for the 2018 bronze or silver packages. My question is, do we have to pay a premium to upgrade?

e.g. silver to gold not being an additional 10 bonds, but 15?

Does the same apply when paying with real life currency?

19-Dec-2017 11:36:15

Annunaki

Annunaki

Posts: 28 Bronze Posts by user Forum Profile RuneMetrics Profile
Not sure where to direct my problem. I was under the assumption that if you got atleast 3 monthsof membership you were upgraded to the premier club. Seeing as how I have a recurring subscription it was taken out automatically. But I was not given premier club access. Maybe I did something wrong but I thought i would have premier club. If there is a fix for this please let me know because this is a bummer.

20-Dec-2017 09:19:17

Pippyspot
Feb Member 2007

Pippyspot

Posts: 84,190 Emerald Posts by user Forum Profile RuneMetrics Profile
Cat Jam said :
It's said that you can upgrade your existing Premier Club Membership package, should you opt for the 2018 bronze or silver packages. My question is, do we have to pay a premium to upgrade?

e.g. silver to gold not being an additional 10 bonds, but 15?

Does the same apply when paying with real life currency?

Howdy
NSFW Loli
^_^

As far as I know, there's no extra payment if you decide to upgrade premier later on. It should still cost the same overall, e.g. 20 bonds for gold :)


Annunaki said :
Not sure where to direct my problem. I was under the assumption that if you got atleast 3 monthsof membership you were upgraded to the premier club. Seeing as how I have a recurring subscription it was taken out automatically. But I was not given premier club access. Maybe I did something wrong but I thought i would have premier club. If there is a fix for this please let me know because this is a bummer.

Howdy
Annunaki
^_^

This is not the case - If you wish to become a premier club member, you need to purchase the specific premier package which is different from regular membership. If you've already bought 3 months, you may be able to get a refund so you can purchase premier club instead. Click here , click 'Contact Us' at the bottom and then you'll be sent to a page where you can put in a ticket to support. If you explain your situation, they may be able to help :)
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Pippy ~
Community Helper

21-Dec-2017 07:03:40

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