Not surprised that Jagex made a poor prediction... they did away with Wilderness and Freetrade at one point remember (as if that wouldn't destroy the game?)
Here we are hours later and you still can't access name change.
I hear that Jagex servers run off of grease and hamster wheels. Back at home, the Jagex buildings are on fire atm.
What an unprofessional company... my god.
They hype it up, get everyone excited, and then it crashes and burns, no that type of thing shouldn't happen with a professional company.
Countless people even bought membership just to try to get a name, so in a way this was an effective scam on their part.