I have also reported the same bug (Samurai missing).
Got reply within 1 day but it's just mentioning "We're aware of this matter and are looking into a fix. At present I'm unable to offer a timeframe as to when this may get resolved."
Someone may say that's it only cosmetic items, don't worry.. they will fix it...blah blah blah... What if that's other unobtainable item via further gameplay (e.g. phats, Anniversay items... etc)
There goes our reward token redeemed something that's not working and with no timeframe on how long it will be working.
30-Nov-2023 03:08:45