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Jagex Account Removal

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2_Tron

2_Tron

Posts: 22,961 Opal Posts by user Forum Profile RuneMetrics Profile
Ima Go Hard said :
jagex launcher was failing to load runelite is a common problem but seems to be an easy fix. I had to reinstall runelite and it seems to work now but i've removed the jagex launcher from my computer and just using my 2nd account that i've also had since 2006 if this launcher stuff is forced on to me in the future that will just be the end of my runescape career lol. '
Jagex Acccounts FAQ
' ...
https://help.jagex.com/hc/en-gb/articles/12423096201873
<- (link) for more information about the use of RuneLite.

If 'your version' of runelite you have is 'not approved' chances are that it will not be accepted.

You can only use 'Jagex approved versions of RuneLite'. Which also can be found on Jagex's OldSchool RuneScape website.

14-Dec-2023 07:58:46

Archaeox
Dec Member 2011

Archaeox

Posts: 53,399 Emerald Posts by user Forum Profile RuneMetrics Profile
Ima Go Hard said :
if this launcher stuff is forced on to me in the future that will just be the end of my runescape career lol.

Well, you're out of luck then.

The Jagex Launcher is almost certain to become mandatory during 2024.
~~~~ Just another victim of the ambient morality ~~~~

~~ Founder of the Caped Carousers quest cape clan ~~

!! Slava Ukraini - heroyam slava !!

14-Dec-2023 08:42:03

No1 tony
Apr Member 2005

No1 tony

Posts: 254 Silver Posts by user Forum Profile RuneMetrics Profile
i have a similar issue i play RS3 on my upstairs PC with no issue.

yesterday i set up a new PC in my Cellar downloaded RS launcher

when i tried to log is as i do on this pc it asks for my email address as my username but my email is not my user name! i cant get past this option, the support pages do not have a topic for this! nor can i find a contact support email address.
Nor does the chat bot understand my issue. i have tried my email but it does not recognise the account.

can anyone help?

14-Dec-2023 16:42:31

A  Cole
Nov Member 2003

A  Cole

Posts: 14,679 Opal Posts by user Forum Profile RuneMetrics Profile
No1 tony said :
i have a similar issue i play RS3 on my upstairs PC with no issue.

yesterday i set up a new PC in my Cellar downloaded RS launcher

when i tried to log is as i do on this pc it asks for my email address as my username but my email is not my user name! i cant get past this option, the support pages do not have a topic for this! nor can i find a contact support email address.
Nor does the chat bot understand my issue. i have tried my email but it does not recognise the account.

can anyone help? Are you accessing the game via the Jagex launcher or old RS launcher?

The Jagex launcher uses your email address to log into your Jagex account, where from you can select your username.

The old RS launcher asks for your username or email. Only accounts made before a certain date can type their username in, all others have to type in their email. This may not be the same email as the Jagex account email.
If you have already set up a Jagex account, you will no longer be able to log in using this method.


I hope this helps clarify what you are trying to do.


~A~

14-Dec-2023 22:17:45

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